DISCUSSION about behavior of moderators!

[Nukar]

I dont get the problem, why do people feel the need to always b&w about the MODs?
99% of the bans are just. True one MOD has more patience then the other. And true, this makes the action of the firm MOD look less nice. But do not forget the MODs are not your friendly customer service at your service. Aspecially not if YOU are the one who breaks the rules. They are here only because we as a full community seem unable to behave in a civil matter. unable to follow some very easy and streigthforward rules. Yes they are pegi7, if you dont like it stay in guildchat or/w.
Internet is a funny thing. It being annonymouse makes some people act like retards. Those persons enjoy breaking or bending rules, upsetting other players etc. We all know them, they are our beloved trolls. The more succesfull trolls break rules, only get caught every now and then and then only then the succes comes when they can complain about the rules being enforced on them. Then we get to see a nice rant of it all being unjust blablabladiebla.

If you are man enough to break some rules be my guest.
So when you get a warning for talking about religion and then you reply with caps and get a second warning not to use caps. Then why do you even concidder replying in caps for the 3rd strike again?
The only reason why is cos your challanging the MOD to do his job. So dont complain about it. You got caught, take it like a man. Wait 30 minutes and move on.

Why do you expect a private, perzonal treatment and polite warning when you break a rule in public? I dont get it what makes you special that you deserve it?

the modding itself might need some attention indeed.
Its not that MODs enforce the rules that ppl get to complaining so much. Its the way it happens. Its inconcistant.
I vote for a simple solution.

Get all MODs to respond the same way in chat: 1st warning, 2nd warning and BAN. No more extra patience. No more trying to explain it over and over again or debating about rules/bans etc.
For this to work BB will need to get a better MOD coverage for all times of the day...
Then secondly keep a Db of ppl who get bans and every next ban the new ban takes longer, 5th ban should be permanent.
Bans that get undone because the ban was unjust dont count ofcourse.

Is this a hard ruling? Not realy, if you get past all these warnings your a fool asking to get yourself removed . So only the real stuborn, or the ones looking for the confrontation get what they deserve.

No matter what people please do stop the B&W @ the MODs its useless and only anoys other players. Makes you look foolish to be honest.

[trobwal]

wtf.... mod's are just normal people who like to play this game and in the meanwhile invest their own free time to overlook going becuz some people tend to act stupid when in a chatroom... might be a disease but its plain annoying for other people who really like this game and wanna chat without being interrupted by idiots....

so stop whining and if u feel that de mod's are following u they might have a good reason....

Trobwal -->admin of a verry busy visited forum in belgium.... so i know how much time it take's to get the job done... RESPECT....

[Dweeble]

Try to keep calm. I'm not trolling I'm just voicing my opinions which happen to differ from yours. These concerns are shared by many in the community whom I have talked to and are worth discussing to try to come to a better arangement. Like you say, lots of people are complaining so why not try to make it so there's nothing to complain about?
I disagree with the claim that its inconsistancy in the banning which bothers people.

Being banned for small infractions detracts from the enjoyment of the game.
Being told not to talk about a certain (pegi7) topic detracts from my enjoyment of the game.
Having someone with the ability to ban talk rudely to me detracts from my enjoyment of the game.
Excessive banning results in a waste of everyones time (for those that complain and for those that need to read the complaints and determine if they are justified which is why I have never formally complained about any MOD).
Excessive banning results in, as you put it, "b&w about the MODs" which clearly annoys some people.

As for your comment about rule breaking, I will refer you to the rules:

"Excessive use of capitals or caps-locks can result in a short to long term ban. Length of the ban will be decided by the MODs present and is not up to debate.
Common expressions or abbreviations usually written in capital letters are of course allowed as long as the player does not abuse of them."

3 words is not excessive.
OK is a common expression and was used once, clearly not "abuse".

Please note from my tone that I am not seeking confrontation but resolution to a problem which DOES bother a lot of people.

[Nukar]

I am rather calm just regard it in a different matter.
Its not my goal to go directly at you Dweeble. I did however Hijack you example to state an other view on what can happen and why i think its not working.

As for your comment about rule breaking, I will refer you to the rules:

"Excessive use of capitals or caps-locks can result in a short to long term ban. Length of the ban will be decided by the MODs present and is not up to debate.
Common expressions or abbreviations usually written in capital letters are of course allowed as long as the player does not abuse of them."

3 words is not excessive.
OK is a common expression and was used once, clearly not "abuse".

Here you have the exact reason why I say it is inconsistant. The rules leave a lot of room for intuitive behaviour with the MODs.
1: When is something excessive?
Maybe I only regard abreviations as ok. You say 3 words (a sentence) is more then ok. Different opinions, same will happen between MOD or between you and a MOD. etc etc.

2: Ban can be short or long.
Again its up to the MOD at hand, his/her mood etc.

And so on. There is to much room for variation. Small childeren are very sensitive for these kind of differences, so are online communities. They know perfectly how to use and abuse these rooms. And they will use the differences in MOD behaviour to state they have been treated wrongfully.

[Dweeble]

And so on. There is to much room for variation. Small childeren are very sensitive for these kind of differences, so are online communities. They know perfectly how to use and abuse these rooms. And they will use the differences in MOD behaviour to state they have been treated wrongfully.

Yes, but this ALSO happens when people genuinely think they have been treated wrongfully. I am stating the difference between MOD behaviour because I do not think there is a general problem with moderation, only with certain MODs. A much more childish/simplistic attitude would be to group mods in one category and attack/defend them as a group.

The rules leave a lot of room for intuitive behaviour with the MODs.

The rules are also intuitively interpretted by the non-MOD players who are clearly going to be a bit confused if they are banned for abiding by the rules as they understand them (and to be honest, I think you'll be hard pressed to find someone that thinks 3 words in caps is excessive). I do not think the rules need to be rewritten I just think that some MODs shouldn't ban as quickly as they do. Of course this is my opinion, but I very rarely see people complaining that MODs don't ban ENOUGH.

You could be right about making a more formal method for banning though that limits the MODs freedom. For instance someone could say something extremely racist or pedophilic but not be banned because they have not been warned 3 times.

[Nukar]

Well if you feel certain MODs act wrong you can still only appoint them because they behave differently. So in fact we are saying the same there. But its the solutions we think of that do differ.

if you read my poin 1 you see i stated debate between player and player - mod. So here we agree as well. Hence you support my point even if you dont support the idea (not sure where you stand)
On the extremes you pick i am certain the rules are more strict then for the use of caps. The extreme do not state my suggestion to be wrong or insuficiant it just states, different offence need to be acted upon differently in the rules.

And as for more bans... Well i want the mods to be more constistant in there responce on what happens in chat. And yes in some cases i would like to see bans kick in faster and more. This not happening is one of the reasons why I and many others avoid Global-1 chat.

[Lord_dragonito]

wtf.... mod's are just normal people who like to play this game and in the meanwhile invest their own free time to overlook going becuz some people tend to act stupid when in a chatroom... might be a disease but its plain annoying for other people who really like this game and wanna chat without being interrupted by idiots....

so stop whining and if u feel that de mod's are following u they might have a good reason....

Trobwal -->admin of a verry busy visited forum in belgium.... so i know how much time it take's to get the job done... RESPECT....

could not agree more here my friend,we know dont we.and here to they know what i mean with respecting the wkole team.

[Mihoshi]

wtf.... mod's are just normal people who like to play this game and in the meanwhile invest their own free time to overlook going becuz some people tend to act stupid when in a chatroom... might be a disease but its plain annoying for other people who really like this game and wanna chat without being interrupted by idiots....

see and that's the problem ... "normal people who like to play this game" they can be players or mods .. not both, u can't do a job well if your distracted with something else

secondly "but its plain annoying for other people who really like this game and wanna chat without being interrupted by idiots" mine point too, how can u chat with your friends if some yellow always jumps in your conversation and says "not allowed" , "last warning" , "ban hammer".


what for is that world chanel there .. if u need help > help chanel , trade > trade chanel , world channel > silence ?


PS: being a admin on a very busy forum is not the same as being a ... in a mmo ^_^ .. u can't lock the whole chanel if a flame war breaks out ^^

[zino]

I think, that almost everyone of us understand the rules and the fact, that work of moderators is not easy, that they are not paid for their work and time, etc. etc. But, the problem is, that there are also a lot of people, who were banned for absolutely stupid reasons. I am not only one with this experience. I absolutely agree that, there must be the rules and no one wan`t to be interrupted by idiots. Rules are right! But, there should be also little bit of patient and polite behavior from the MODs side.

Everyone can make a mistakes. And also players can make mistakes - broke the rules - even accidentally. It is normal, because we are humans. But there should be also some warnings according immediate banning. The way, in which the channels is moderated in this game is wrong! It harms the game... People don`t feel comfortable on the channel.

[DamianG]

what realy put me off global-1 is not the MODs, they try to do teir job, some are better at it than others, and some are more "egger" than others. We all make mistakes, moderators are only human and have good days and bad days, and some times take the wrong decision, we all do. Generally the banned is the first to take the wrong decision. I can live with that.
What i can not live with is the amount of span coused by the "would be MODs". Often, very often, some one will pop in to the chat and brake one of the so called rules, imediatly, faster than lighting, no less than 6 or 7 "would be mods" will charge with the remaider "agaist the rules". And it dosent end there, after the -no caps- only english- and all that, they then procede to give the audency an lesson about the need of reading the rules and folow then and this and that, and allways the same. And when the moderator finally get involved, they dedicate the time to seccond every single word of the motherator, this sitattion some times lasts for hours. That is spanning too, yet these spanners never get, never mind a ban, they never get even told off.
this needs to stop too, is not helping anyone, indid is not helping the chat at all.