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Thread: DISCUSSION about behavior of moderators!

  1. #21
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    Quote Originally Posted by DamianG View Post
    What i can not live with is the amount of span coused by the "would be MODs". Often, very often, some one will pop in to the chat and brake one of the so called rules, imediatly, faster than lighting, no less than 6 or 7 "would be mods" will charge with the remaider "agaist the rules". And it dosent end there, after the -no caps- only english- and all that, they then procede to give the audency an lesson about the need of reading the rules and folow then and this and that, and allways the same. And when the moderator finally get involved, they dedicate the time to seccond every single word of the motherator, this sitattion some times lasts for hours. That is spanning too, yet these spanners never get, never mind a ban, they never get even told off.
    this needs to stop too, is not helping anyone, indid is not helping the chat at all.
    This made me laugh quite a bit. So very true.

  2. #22
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    Quote Originally Posted by zino View Post
    that work of moderators is not easy, that they are not paid for their work and time, etc. etc. ....
    Quote Originally Posted by DamianG View Post
    moderators are only human and have good days and bad days, and some times take the wrong decision
    somehow this don't make sense .. it was theyr own choice out of own free will do to something for the game and community .. OK .. so there are consequences to this and some restrictions

    when they are MODing they stop being humans .>. so no emotions are allowed ,

    if they had a bad day don't even log in if u can't keep it out of the game
    if your kid made her first steps .. keep it for your self


    they should remain calm and above all things , thinking twice about every decision cos they are in power to make someone else very unhappy (ruin someones game) if they do something to a person witch did a minor thing and they severely punish punish him

    U don't say to a cop "hey its ok that u shot mine short sighted granny cos she didn't see the red light" .. u had a bad day .. np .. live goes on



    Quote Originally Posted by zino View Post
    But, there should be also little bit of patient and polite behavior from the MODs side.
    agree +1

  3. #23
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    when they are MODing they stop being humans .>. so no emotions are allowed ,
    [...]
    if your kid made her first steps .. keep it for your self
    Why? They have just as much right to chat about stuff.

  4. #24
    Glorious Graduate CaptainFox's Avatar
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    Hi. I prefer to leave this discussion go on between everyone here without much input from myself. However, I do just briefly want to pick up on this:

    Quote Originally Posted by Mihoshi View Post
    U don't say to a cop "hey its ok that u shot mine short sighted granny cos she didn't see the red light" .. u had a bad day .. np .. live goes on
    This is generally not how moderation happens. Most of the time, in my experience, we attempt to give people warnings about rule-breaking behaviour before acting. There are exceptions if we feel that conversation is particularly inappropriate for the game's age rating or that a user should already be aware of the rule they have broken, e.g. previously given a warning/ban for said behaviour.

    In most situations it is a temporary ban which is issued to make a user aware that certain things are not acceptable in the chatroom. If there are more serious concerns about a player's conduct then sometimes a permanent ban given. It is impossible for decisions to be flawless 100% of the time though, even in law, but things are generally not about "shoot to kill" and all decisions can be reversed by someone in support if it is felt that a ban was given in error.

    Anyway, I will leave you all to discuss

    -CF
    Last edited by MOD_CaptainFox; 01.03.12 at 01:36.

  5. #25
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    Just wanted to add that through the many hours i have played i have never ever seen a MOD or BB say anything inapropriate or disrespectful
    and al the bans have been justified by several warnings beforehand.
    The only thing that can annoy me a bit is the wanna be MODs that step in lightning fast to correct players who
    uses caps or non english language for example, leave to the assigned MODS!

  6. #26
    Aunt Irma’s Favourite Writer Nukar's Avatar
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    I see no harm in correcting your peers as long as the correction is within the rules.

    The wannabe MODs mostly exist because there are so many (unintentional and intentional) breaking the rules. Aspecially while MOD coverage at times is low.
    Because the MODs are players and BBs have other work to do chats just dont get moderated 24/7.
    Those voids attract wannabe mods just as much as it attracts players using the voids to break 1 or more rules. And once used to correcting your peers the habbit stays.

  7. #27
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    I do not dispute the need for moderation. I clearly see the need in games that are targetted on a broad audience, including teens. There is a big difference in behaviour in chats between timeslots and weekdays /weekends- suggesting that this assessment about audience has some merit at least.

    But as in all things, moderating does have some drawbacks- both for the moderator and for the moderated. I have seen times where mods (bad mood/fed up or just not the right person) come down hard in chat on every (perceived) infraction, swinging bans and such like there is no tomorrow- This turns the people away from the concept and you get a different mood in chat as well. Other times you see 2/3 or 4 mods busy moderating on top of each other leading to the feeling of mod flood and then other times there is nothing- even when you know a mod is around.

    Drawback for a moderator is loyalties, perceived loyalties (mod is in guild xyz etc) and the inability to participate in banter without opening themselves up to comments about breaking rules etc. So the price they (can) end up paying is a lesser enjoyment of the game in all it's facets and the next step is- what happens when someone decides to step down as moderator - harrassemnt /comments etc- or even worse when someone is removed as mod.

    Basically i would like to see 2 things adressed in the moderating, which imo would improve the situation.

    1) Instruct moderators/coach moderators to act more in line with the mood in chat, the occational language booboo or stars or derailed topic does not warrant a hard reaction, neither does the occational trade in wrong channel or misschanneled guildchat. Also, behaviour that is in strict accordance to the letter of the T&S but only serves to needle people etc or has that potential shoul dbe adressed much earlier than it is now (at times) Basically- coach for chats to become the balanced environment that serves us all best.

    2) Maybe look to give moderators a specific chat moderating account (without game) which they can have open in separate window in browser with the option to have all chatwindows available to browse through if needed. That way they can play the game without problems/gold text participate in the community without the drawback of "moderating" 100% of their online time (or chose to be quiet) and still can look at their mod tools every so often to correct/switch tabs to moderate. The fact that the mod is now anonymous is neither here nor there, because for 90% of the time mods are anonymous to people as well, just some name in chat- especially if they are playing on another server

  8. #28
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    Quote Originally Posted by Nukar View Post
    I see no harm in correcting your peers as long as the correction is within the rules.

    The wannabe MODs mostly exist because there are so many (unintentional and intentional) breaking the rules. Aspecially while MOD coverage at times is low.
    Because the MODs are players and BBs have other work to do chats just dont get moderated 24/7.
    Those voids attract wannabe mods just as much as it attracts players using the voids to break 1 or more rules. And once used to correcting your peers the habbit stays.
    It is not about wannabe mods, sometimes it is just so irritating that corrections need to be tried by non mods. If i look at global-7, this is 80% (or more) self moderated and when people go off topic too much, others (and not always the same ones) will request to get back to trading chat. At the end of the day, people will always "moderate" unmoderated chats for stuff they think is inappropriate (or decide to leave).

    Ofc there are also people that will (using the dreaded phrase) backseat moderate as another tool to grief players-

  9. #29
    Aunt Irma’s Favourite Writer Nukar's Avatar
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    I never played MOD for this game, but im told the MODs do have external tooling for the MOD job. But i also understand they get to watch all channels for more then 1 server. If I would be modding here i would object to this. To much stress. I prefer they would devide the channels (in practice they might just well be doing this i dont know).

    Maybe even get MODs from Northisle to MOD Newfoundland and viseversa.

  10. #30
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    It all depends on the mods and each have their own way of going about doing things. In my past experience playing a lot of games. there are times I have good relations with mods and at times not so good. So it is hard to generalise about this. But Mods are essential to the game.

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