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Thread: DISCUSSION about behavior of moderators!

  1. #31
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    that picture must be something like... Z z Z z Z z Z z Z or embarRasSing

    made me laugh for some reason

  2. #32
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    I've pretty much given up on Global-1, as it is just not a pleasant place to chat. If I have a need to chat, I'll use Guild chat or simply a completely different, offsite-chatroom. I disagree with several of the rules of the chat, and since we are not allowed to discuss them or voice our disagreement, I keep out of the chat. We are not allowed to do any form of roleplay (which insanely enough will also include the words "Hello xxx, hugs", for reasons I cannot even begin to fathom), so I keep out of the chat. I find the tone and behaviour of some of the MOD's unpleasant, as if on some sort of powertrip, so I keep out of the chat. Considering that a ban will also take away your access to trading (which also makes no sense whatsoever; remove a person from Trade channel fine, but why from all forms of trading??), and since I need to do quite a bit of trading, I keep out of the chat.

    I could go on for quite some time, but I guess my point is clear. If not, I'll elaborate just a little: For my personal part, it's not so much the behaviour of the MOD's or of the occasional chat troll, it is the whole package. The rules of the chat system are of such a sort that it deters me greatly to use it; I feel greatly restricted which again leads to frustration - which can again lead to a ban, should I get frustrated enough to actually say something negative about the rules, the chat or the actions of moderators. The entire chat system is one big flaw, and as a consequence, I've stopped using Global chat altogether. I see people complain about the rules and the moderation all day every day (yes, I do lurk a lot), and to me this is a very clear indication that it is not working very smoothly. Nor do I feel we are met with any form of understanding when voicing our disagreement, it feels more like we are gagged and threatened to stop complaining, or we will be banned.

    For my personal part, I don't make much use of game-chats on any game I am playing or have played in the past, but I like to be able to do so should I feel the need. On this game, that is an absolute no-go, as the rules, the moderation and the general feel of being shutted up no matter what you post, removes any want I could have to use the chat. Do note, I have taken the consequences of this and, as mentioned, stopped using the chat. But it does detract quite a bit from the overall "score" of the game, and for some players this might have a greater impact, causing them to eventually quit.

    /rant over, back to lurking the chat and avoid posting. I need to trade my stuff away on occasion, after all.

  3. #33
    Master of Strategy Tierarzt's Avatar
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    A cleaner chat room is a healthier chat room. The Mods do what they can, the best that they can, with the tools they have.
    It's up to us, the players, to moderate what we say and help the moderators do their job.
    It's no use shouting at the Mods because they won't let you swear. It's your duty to be polite and gag yourself or the Mods will do it for you.
    If at first you don't succeed, sky-diving is not for you.

  4. #34
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    I always find it a bit amazing that a small vocal minority always makes it unpleasent for the majority and cause rule changes to take place which often hit a minority who aren't causing the problems.

    I have seen numerous people (though not a large number compared with the number playing the game) who have moaned because they have been muted. I saw one case where a player was asked if he was doing something, the person very sarcastically replied he was and got banned. On returning to chat he then moaned about unfairly being banned . . . I mean . . . ???

    Often people moan they got banned with no warning - this I have seen happen when they join a chat that is being calmed down and warnings have been given - a sort of well if you jump in with both feet without looking back, or waiting to see what's happening, well no sympathy here!

    As trength of weakness, depending upon your view, are the personalities of the actual mods online. It doesn't take long to get used to them though and how they act - it's called a life skill! The one thing I would agree is that for whatever reason there are often long periods of time (in excess of an hour at times) when there are no mods around, then chats sometimes get a bit out of line and need sorting.

    Improve - people on the whole after a couple of days know most of the basic rules, so stepping outside is either accidental (e.g. change map and you change out of whisper back to global without noticing) - many players acknowledge immediately and apologise - or deliberate. This is often to bring the chat to a frenzy and then try to say, it wasn't me why should you ban me?? - BB seem to be recruiting more mods from different time zones so hopefully a visible presence at all times will be there - atmosphere in chat does calm down and improve when they are present. If people know there is a mod online, then perhaps they won't feel they need to help loderate the chat because no one else is. The best scenario of course is for people to grow up and not cause outrage by their trolling and spamming, then people won't have to "self moderate"

  5. #35
    Skilled Student Monkey_Man1123's Avatar
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    I apologize if this has been asked/answered many, many times - but what specifically about the MODS and the chat system itself is the group (large or small) complaining about?

    I generally just lurk in the chat while I wait for stuff to build..and what I generally see are these issues or "violations:"

    - use English only in Global 1
    - no cursing
    - no talk about drugs
    - don't be abusive/be "nice"
    - Reminders to go to Global 7 for trade stuff
    - Reminders to go to your Guild channel if you don't want to follow these rules (or something like that).

    Other than that, what I generally see when I am on are a lot of very friendly conversations between all the players, many of which include the MODs.

    So I'm guessing I am missing something here or am playing at the "wrong" time when these things happen that make all of these players so mad at the MODs/chat.

    Any insight would be appreciated.

    thx

  6. #36
    Aunt Irma’s Favourite Writer Nukar's Avatar
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    It is as unlucky says a minority with a hard voice that complaints

    ooh and you forgot the rules:
    - no religiouse discussions
    - roleplaying in G2 only
    Nevermind I give up

  7. #37
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    Survey

    Hey all,
    lots of opinions but no numbers. Do you think there is too much banning or not enough?

    Survey:

    http://www.surveymonkey.com/s/XRT5S22

  8. #38
    Master of Strategy Tierarzt's Avatar
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    Quote Originally Posted by Dweeble View Post
    Hey all,
    lots of opinions but no numbers. Do you think there is too much banning or not enough?

    Survey:

    http://www.surveymonkey.com/s/XRT5S22
    It's not a case of too much moderation and banning, it's a case of too many people breaking the rules.
    Follow the rules and there won't be the bannings. How hard is that?
    If at first you don't succeed, sky-diving is not for you.

  9. #39
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    Quote Originally Posted by Tierarzt View Post
    It's not a case of too much moderation and banning, it's a case of too many people breaking the rules.
    Follow the rules and there won't be the bannings. How hard is that?
    Yes, thats your opinion.

  10. #40
    Master of Strategy Tierarzt's Avatar
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    It's not an opinion Dweeble, just simple facts. If people followed the rules, we wouldn't need the moderators.
    If at first you don't succeed, sky-diving is not for you.

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