Reply to Thread
Page 2 of 2 FirstFirst 1 2
Results 11 to 15 of 15

Thread: didnt receive gems and no response of support

  1. #11
    Ruler of the Land
    Join Date
    Jan 2012
    Posts
    1,056
    World
    Newfoundland
    well 1 make sure ur sending it under payment issues in support second only send the ticket once and wait for a responce you wont get a responce now till monday afternoon as they dont work on weekend..

  2. #12
    Forum Explorer
    Join Date
    Nov 2011
    Posts
    105
    World
    Newfoundland
    Support have always got back to me when I've sent a ticket. Show some patience when you send the first one and they WILL deal with it. It's the weekend now. They won't be there until tomorrow

  3. #13
    Master of Strategy Tierarzt's Avatar
    Join Date
    Nov 2011
    Location
    Mars
    Posts
    522
    World
    Newfoundland
    Not only is it the weekend, it's also a bank holiday weekend, so don't expect any reply until Tuesday or Wednesday.
    If at first you don't succeed, sky-diving is not for you.

  4. #14
    Ruler of the Land
    Join Date
    Jan 2012
    Posts
    1,056
    World
    Newfoundland
    Quote Originally Posted by Tierarzt View Post
    Not only is it the weekend, it's also a bank holiday weekend, so don't expect any reply until Tuesday or Wednesday.
    its bankholiday in the uk isnt the game based in germany have they a holiday too?

  5. #15
    Master of Strategy Tierarzt's Avatar
    Join Date
    Nov 2011
    Location
    Mars
    Posts
    522
    World
    Newfoundland
    Quote Originally Posted by hades8840 View Post
    its bankholiday in the uk isnt the game based in germany have they a holiday too?
    UK staff work UK hours and UK holiday times.
    Either way, it's a busy weekend. More tickets could be opened due to it being a bank holiday, so they may be busier than usual after the weekend.
    Don't expect full service to resume until Tuesday or Wednesday.
    If at first you don't succeed, sky-diving is not for you.

Reply to Thread

Similar Threads

  1. Replies: 2
    Last Post: 12.04.18, 13:19
  2. Replies: 1
    Last Post: 21.12.15, 05:58
  3. Didnt EC event adventures stop?
    By DutchDuty in forum Adventure Questions
    Replies: 3
    Last Post: 29.07.12, 01:09
  4. No Response From Support
    By Dovah-Jot in forum Bugs & Technical Issues
    Replies: 3
    Last Post: 30.01.12, 01:55
  5. beta request response times?
    By DragoFire in forum Bugs & Technical Issues
    Replies: 8
    Last Post: 08.12.11, 22:19

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.