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Thread: Unable to "log in" --> Play Now

  1. #1
    Pathfinder
    Join Date
    May 2012
    Posts
    4
    World
    Sandycove

    Unable to "log in" --> Play Now

    Login works perfect - Then when clicking the Play Now I just get a
    Blank/White screen - no errors, or anything.

    Tried to from IE: 9.08112.16421
    Chrome: 19.0.1084.56 m
    FireFox: 13.0.1

    Java 6 Update 29 (1.6.0_29-b11)
    Adobe Flash 11.3.300.257

    Tried running it in IE as a trusted site with lowest security setting - same problem.

    Any advices on how to proceed?

    Best regards WaZoul

  2. #2
    Pathfinder
    Join Date
    May 2012
    Posts
    4
    World
    Sandycove
    Of cause have to metion:
    I have clean temporary files, cookies etc.
    I have cleaned the Java cache folder and the Flash cache folder.
    %appdata%\Adobe\Flash Player\AssetCache
    C:\Users\%username%\AppData\LocalLow\Sun\Java\Depl oyment\cache

  3. #3
    Original Serf
    Join Date
    Apr 2012
    Posts
    11
    World
    Newfoundland
    I'm the same, I came to the forums to log in. Couldn't log in at the top of the screen or on the "Play now" button.

  4. #4
    Original Serf
    Join Date
    Apr 2012
    Posts
    11
    World
    Newfoundland
    Should add, I can log into forums, but can't play the game. Can fill out the boxes on top but nothing happens when clicking "log in."

  5. #5
    Glorious Graduate
    Join Date
    May 2012
    Posts
    76
    World
    Newfoundland
    Exactly the same issue, have now managed to log into the forums using Firefox but still unable to get into game. this is the 2nd day in a row that my playing experience has been compromised and very little information has been forthcoming.

  6. #6
    Pathfinder
    Join Date
    May 2012
    Posts
    4
    World
    Sandycove
    Can metion that it is working for me on a secondary computer.
    Running old Flash version.

  7. #7
    Skilled Student
    Join Date
    Jun 2012
    Posts
    13
    World
    Sandycove
    Why can't I log into the game, the homepages comes up fine but the play now button does nothing when i press it can someone please help

  8. #8
    Pathfinder
    Join Date
    Apr 2012
    Posts
    6
    World
    Sandycove
    Same problem, tried usual stuff

    Error on page:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)
    Timestamp: Fri, 22 Jun 2012 14:29:25 UTC


    Message: Expected identifier, string or number
    Line: 94
    Char: 10791
    Code: 0
    URI: http://static3.thesettlersonline.com...s&v=1594721310

  9. #9
    Pathfinder
    Join Date
    Jun 2012
    Posts
    1
    World
    Sandycove
    Afternoon All,
    We currently have 4 players at 4 different computers all of who are unable to log on, Can get to the home page but the PLAY NOW button seem inactive.
    Its been down since at least 08:00 Uk time

  10. #10
    Original Serf
    Join Date
    Apr 2012
    Posts
    11
    World
    Newfoundland
    Will this affect our 7 day log in prize of gems? Oh, and you can't send a help ticket, because that button seems disabled as well.

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