Unable to "log in" --> Play Now

[Dred]

Same here, tried 2 different computers but the play now button doesn't work. I've had no access to the game for 4 days!!

[Rachy29]

4 days now without being able to get into the game!! The 'play' button just wont work and I know it's not my computer as I can get on in other countries, am not happy now!!

[broderick]

four days now and still can't log in everything else works but the log in button ??? all my hard work will have gone wheat water ect

[Boris_the_Black]

same here... tried all the usual solutions again

[Fixerix]

Cant log in on IE, but with Crome i can. Happend for about 3-4 days ago. Never had prob with IE.

[BB_Azariel]

Hi guys,

Please make sure you empty your cache and cookies, try updating your version of Flash and test the game on a different web-browser.

If these do not work, please send a ticket to Support via this address: account.support@thesettlersonline.com .

Good luck,
BB_Azariel

[anttser]

Same problem as well. Tried from 2 different computers and couldn't log in. I also can't send a ticket to the support group.
Please help.

[BB_Azariel]

@Anttser: please use the email address I gave previously through your regular email service (Gmail, Hotmail etc.).

[r00dboy]

I can't log in either. Everytime I get to the site it has the little yellow caution icon in the status bar saying 'Done, but with errors on page'.

This happened before, and no amount of cache clearing and flash player updating fixed it. It just seemed to be the website.

How much longer until it's fixed?

[hiswitzend]

This is a server issue not a local one, it does not matter what version of flash you are using it still does not work as previously stated. However it appears to be an issue with IE8 on the whole. I have a friend who is logging in with IE9 without an issue. Google chrome works but this is not convient for some.

As for the solution of Clear the cache this has been tried i believe on page 1, and we have repeatedly stated this does not work.

We seem to be getting nowhere with this at all.

Is it time for us starting to ask for our money back for items bought and cancelling our accounts ??

Hi guys,

Please make sure you empty your cache and cookies, try updating your version of Flash and test the game on a different web-browser.

If these do not work, please send a ticket to Support via this address: account.support@thesettlersonline.com .

Good luck,
BB_Azariel