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Thread: Trouble logging on

  1. #1
    Pathfinder
    Join Date
    Jun 2012
    Posts
    3
    World
    Sandycove

    Trouble logging on

    Anyone else unable to login and play, has been 3 days now. I have tried everything

  2. #2
    Glorious Graduate
    Join Date
    Jun 2012
    Posts
    73
    World
    Sandycove
    just started to have a problem. I did the delete temporary and cookies.
    No luck.
    Funny thing is.... omly the UK screen freezes/ is frozen.

    I could make new characters on USA server.

    go figure.

    I think the Sandy Cove server is messed up. I heard some complain in help earlier.

  3. #3
    Forum Explorer
    Join Date
    May 2012
    Location
    Netherlands
    Posts
    234
    World
    Sandycove
    Your correct curtis.
    I've had the same problem.
    Sometimes i got a message that they had problems and where working on it.
    But mosttimes it was hard to log in or open the sandycove page.
    Remember its still in its beta-fase, so these kind of problems can occure.
    Just keep trying, you'll manage to get in sometimes, so dont give up and retry iff it aint working right away.
    Today I had no problem getting in, so lets hope they've cured it.

  4. #4
    Ruler of the Land BB_Azariel's Avatar
    Join Date
    Oct 2011
    Posts
    437
    World
    Newfoundland
    Hi guys,

    Please make sure you empty your cache and cookies, try updating your version of Flash and test the game on a different web-browser.

    If these do not work, please send a ticket to Support via this address: account.support@thesettlersonline.com .

    Good luck,
    BB_Azariel
    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

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