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Thread: unable to play now

  1. #1
    Pathfinder
    Join Date
    Jun 2012
    Posts
    8
    World
    Sandycove

    unable to play now

    you can log in, and then you are unable to press the play now button this has been happening now for 2 days
    could we please have some information on how this issue can be resolved thank you


    p.s after donating £20.00 only yesterday i fell a little let down at the moment

  2. #2
    Pathfinder
    Join Date
    Jun 2012
    Posts
    8
    World
    Sandycove

  3. #3
    Pathfinder
    Join Date
    Jun 2012
    Posts
    1
    World
    Sandycove
    Yep! It's all gone tits up? Starting to lose interest now gents. GET YA FINGER OUT!!

  4. #4
    Skilled Student
    Join Date
    Feb 2012
    Location
    UK
    Posts
    33
    World
    Newfoundland
    Had this earlier myself had to update adobe flash player

  5. #5
    Pathfinder
    Join Date
    Feb 2012
    Posts
    2
    World
    Northisle
    i'm also having problems, I have the latest flash player installed. I can login using my facebook account but can't press play but if I try to use my uplay account, it just will not log in.
    All I get is a script error, as follows:

    Message: Expected identifier, string or number
    Line: 94
    Char: 10791
    Code: 0
    URI: http://static3.thesettlersonline.com...js&v=233050922

  6. #6
    Original Serf
    Join Date
    Dec 2011
    Posts
    13
    World
    Newfoundland
    in your navigation bar change this ( http://www.thesettlersonline.com/en/homepage ) to this (http://www.thesettlersonline.com/en/play) it worked for me

  7. #7
    Pathfinder
    Join Date
    Mar 2012
    Posts
    4
    World
    Northisle
    It seems to be "mission impossible" to get to play these days, i just wonder why we dont get any info about what the problem are ?? here in denmark i havent been able to log in to the game for almost 4 days now..

  8. #8
    Pathfinder
    Join Date
    Feb 2012
    Posts
    2
    World
    Northisle
    Using the /en/play link is alright for the facebook login but it does not help with my other account. Can any mods get some info from the devs and are they going to compensate us for this?

  9. #9
    Pathfinder
    Join Date
    Apr 2012
    Posts
    6
    World
    Sandycove
    /en/play link does NOT work on straight browser login. 4 days locked out, no sticky from BB on this, no news, no recognition? Don't mind odd problem in F2P beta but come along on the communication/recognising problem front chaps

  10. #10
    Ruler of the Land BB_Azariel's Avatar
    Join Date
    Oct 2011
    Posts
    1,034
    World
    Newfoundland
    Hi guys,

    Please make sure you empty your cache and cookies, try updating your version of Flash and test the game on a different web-browser.

    If these do not work, please send a ticket to Support via this address: account.support@thesettlersonline.com .

    Good luck,
    BB_Azariel
    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

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