Can't Find or Add my friend!!!

[Stulla]

Hi my player name is Stulla and I'm trying to add a friend of mine he just started playing how can I do that
He cannot find me and I cannot find him???
Please help....
Greetings Stulla!!!

[Sinister-King]

He may of accidentally joined the wrong server. The server name/realm is at the top of the browser page.

[Stulla]

where at the top??? i see this http://www.thesettlersonline.com/en/play
Can't he switch servers or should he make a new account?

[Nukar]

mouse over it it will pop-up the server name.
For you it should show Newfoundland

[Stulla]

I got it thanks...can he still enter into newfoundland?

[Stulla]

OR can he switch over?

[Nukar]

he wil have to start over

[Evaldas1982]

Can you delete the current game progress and start over again in different server with the same account?
Or you must create a new account and start over again???

[Sinister-King]

Can you delete the current game progress and start over again in different server with the same account?
Or you must create a new account and start over again???

Contact support, they should erase your account so you can restart on a new server.