hi everyone,
I logged in today and found my island (character), not my account, was gone.
I've been working really hard on it and it's just gone.
When I logged in, it said my registration wasn't complete and I had to create
a new one. So I did, to see if my username was taken and it said it was available.
So the only reason I see that happening is if it got deleted. (Yes, I'm using the right e-mail)
I don't remember what server I was in, and I'm fairly sure I got into another one because
none of the usual people I see online are there nor the guild that I was in.
Can this actually happen? Without warning, or did I accidentally make a new character under the same account? and
I just have to switch? I'm fairly new, but damn it I worked hard for my island. Is there a chance I can move my new island into a different
server? (Where I was, if I could remember).
Any help would be appreciated.
(I did submit a ticket but hoping for an answer or explanation today, not in business days)
Thank you!