Helping friends/guildies is a great way to get them banned. Why?

[PennyUK]

i can understand why the mods wouldnt look favourably at selling 400 of whatever for one fish as this would give that person an unfair advantage to lvl up quicker than others playing the game fairly but i do think there should be a set rate that you could trade to

I would like to make it clear that a MOD has no way of knowing if a player is "pushing" or not only BB employees can investigate such claims

[red-locust]

I would like to make it clear that a MOD has no way of knowing if a player is "pushing" or not only BB employees can investigate such claims

i didnt say that the mods would know players were pushing,

[Nogbad2]

I sincerely hope that this is a misunderstanding.
I know full well that 'pushing' is illegal, and should be stamped out of the game, but I see no problem with Guilds and friends helping players out through the more tedious stages, surely that's what the system was designed for?
I hope the trade in parrots gets such rigorous scrutiny.

[EternalPink]

Since writing my last post I have been informed by one of my members they had already taken this up with BB this was the reply.

"There is no issue with you trading like that. Pushing only occurs when it's one player doing it with several accounts."

He also tells me that somewhere on this forum he received an answer including the following wording I am not claiming this is a direct quotation (spelling)

"there have been a few banned accidently for legitamate trading and they do get compensated"

Clearly there is a difficulty in policing this practice for no-one should be banned accidentally and presumably the player banned has to account for his trading and maybe prove he does not have more than one account. Or does BB go back through that persons trading and check more thoroughly? If so they should do this in the first place before the banning. Just give a warning and the player a chance to reply.

Lots of families play this game is little jimmy age 7 going to get banned because daddy sends him resources for 1 fish? Please re-assess the way you deal with dual accounters BB as the above post says slightly differently lol, you are shooting yourself in the foot.

The thread i believe you are referring to is here http://forum.thesettlersonline.com/t...hlight=pushing

[Mortallicus]

Thanks for the link EternalPink

[BB_Dantesama]

Hello all,

As my predecessor clearly mentioned right here, we will never ban for helping guildies out.

"Pushing" is an entire different subject, it is evidence of multi-accounting, this does indeed require a ban.

Mistakes were done on our part in the past but things have been corrected since then.

We encourage nothing more than to help your friends and enjoy the game with your guildies.

If you feel you have been banned unfairly, you are free to discuss and contest this with Support right here.

Hope this clears things a little.

Thread is now closed.

Best regards

BB_Dantesama