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Thread: Server call failed 8th Oct 2012 09.30AM AET

  1. #1
    Original Serf BadBoris's Avatar
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    Server call failed 8th Oct 2012 09.30AM AET

    Unable to connect to server with any browser, I assume the server is down , anyone know?

  2. #2
    Master of Strategy Tierarzt's Avatar
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    Servers are not down.. Please clear your cache and try again
    If at first you don't succeed, sky-diving is not for you.

  3. #3
    Original Serf BadBoris's Avatar
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    Have tried to connect on 3 different computers. with same result.

    Clearing cache made no difference

    Message is " an error was detected on this zone. please try again."

    Then

    Server call failed.

  4. #4
    Master of Strategy Tierarzt's Avatar
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    Have you been banned?

    Sounds like you need to contact support. That looks like an account issue and not a server error.
    If at first you don't succeed, sky-diving is not for you.

  5. #5
    Original Serf BadBoris's Avatar
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    I haven't done anything to get banned for. So yes If the server is up and other Australian players can connect perhaps I had better try support.

    Thanks Tierarzt.

  6. #6
    Original Serf BadBoris's Avatar
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    Support have replied .
    They will look into it.

    Email says support opening hours are 11am to 8pm Monday to Friday.
    Would this be GMT ? . I'm trying to work out what my time is compared to theirs.

    EDIT Figured it Out as Gmt +1
    Last edited by BadBoris; 08.10.12 at 00:03.

  7. #7
    Original Serf BadBoris's Avatar
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    UPDATE: Still locked out of game, I see from the forums this has happened to other people months ago, I would have thought support would have an answer to it if that is the case.

  8. #8
    Aunt Irma’s Favourite Writer BB_Dantesama's Avatar
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    Hello BadBoris,

    I am sure support will get back to you as soon as possible.
    How long have you had this issue for?
    If you know any other people in Australia having similar issues, please mention this to Support as well.

    Wish you well

    BB_Dantesama
    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

    Rules and Code of Conduct ¤¤¤ Beginner's Guide ¤¤¤ Important Links ¤¤¤ Help/Support & FAQ

  9. #9
    Pathfinder
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    Hi,
    I'm having the same issue now.
    First there was " an error was detected on this zone. please try again." now "Server zone has crashed".

    Can you help me?

    Thanks,
    Dan.

  10. #10
    Aunt Irma’s Favourite Writer BB_Dantesama's Avatar
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    Hi Xanro,

    Please contact Support right here and give them a detailed report of the issue.

    Thank you and hope this problem will be resolved quickly.

    Regards

    BB_Dantesama
    Last edited by BB_Dantesama; 15.10.12 at 16:57.
    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

    Rules and Code of Conduct ¤¤¤ Beginner's Guide ¤¤¤ Important Links ¤¤¤ Help/Support & FAQ

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