Server Zone Crashed?

[Heafrager]

"Server zone crashed. An error was detected on this zone. Please try again."

I have been trying all day with no joy. Does anyone know if this is a server problem or I have contracted the game-ending 'lockout bug' that some peeps have been subjected to lately?

Not a happy camper

[Nogbad]

Hi, this is not the 'lockout bug' as you call it, but it is rather nasty.
Contact support straight away, so they can find what crashed your zone, and put it right for you.

[Sinister-King]

Hello Heafrager,

The bug you described only occurs in particular circumstances, I believe BB_Dantesama will elaborate on it when more is known.

Please try restarting your computer, check for any updates and clear your web browser cache.

If your still presented with an error message, contact support and give them a detailed report .

Best of luck,
Sinister-King

[candyswl]

"Server zone crashed. An error was detected on this zone. Please try again."
its been all day.cookies,cache all done.but still the same problem.could u fix this plz...

[candyswl]

111.jpg

[Kalaan]

same problem here, that since the new version...

[BB_Dantesama]

Hey guys,

We are aware of the issue and are currently working on a fix.

You will be informed on any updates.

Best

BB_Dantesama

[unicornlinzy1]

Newfoundland is still down.
what the heck have they done to the game?

[wellybob]

same here mine down since 11am yesterday 22/11/2012

[terghi]

Ohh a thread that's not actually been locked on this topic! I raised a ticket Thursday night about the error zone issue and I still can't get in and annoyingly I put my 8 gold mines active that night so they'll prolly be empty by the time I get in. I didn't get a response on the ticket other than they are looking into it. The post I did make on the forum got insta-locked by BB.

Can I please just ask for gods sake, delay the Christmas event till after this issue is resolved for everyone. You know there's a problem for some people and there's currently no solution so don't make it worse by bringing the event in and having people miss out on it.