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Thread: Server Zone Crashed?

  1. #1
    Original Serf Heafrager's Avatar
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    Jun 2012
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    24
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    Sandycove

    Server Zone Crashed?

    "Server zone crashed. An error was detected on this zone. Please try again."

    I have been trying all day with no joy. Does anyone know if this is a server problem or I have contracted the game-ending 'lockout bug' that some peeps have been subjected to lately?

    Not a happy camper

  2. #2
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    Dec 2011
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    Darkest Dorset
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    1,495
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    Newfoundland
    Hi, this is not the 'lockout bug' as you call it, but it is rather nasty.
    Contact support straight away, so they can find what crashed your zone, and put it right for you.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  3. #3
    Architect of the Empire Sinister-King's Avatar
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    Feb 2012
    Location
    Dark Castle
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    984
    World
    Newfoundland
    Hello Heafrager,

    The bug you described only occurs in particular circumstances, I believe BB_Dantesama will elaborate on it when more is known.

    Please try restarting your computer, check for any updates and clear your web browser cache.

    If your still presented with an error message, contact support and give them a detailed report .

    Best of luck,
    Sinister-King

  4. #4
    Pathfinder
    Join Date
    Nov 2012
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    2
    World
    Northisle

    Question Server Zone Crashed

    "Server zone crashed. An error was detected on this zone. Please try again."
    its been all day.cookies,cache all done.but still the same problem.could u fix this plz...

  5. #5
    Pathfinder
    Join Date
    Nov 2012
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    2
    World
    Northisle

  6. #6
    Pathfinder
    Join Date
    Nov 2012
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    2
    World
    Newfoundland
    same problem here, that since the new version...

  7. #7
    Aunt Irma’s Favourite Writer BB_Dantesama's Avatar
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    Jul 2012
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    663
    World
    Sandycove
    Hey guys,

    We are aware of the issue and are currently working on a fix.

    You will be informed on any updates.

    Best

    BB_Dantesama


    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

    Rules and Code of Conduct ¤¤¤ Beginner's Guide ¤¤¤ Important Links ¤¤¤ Help/Support & FAQ

  8. #8
    Quartermaster
    Join Date
    Nov 2011
    Posts
    287
    World
    Newfoundland
    Newfoundland is still down.
    what the heck have they done to the game?

  9. #9
    Original Serf
    Join Date
    Oct 2012
    Posts
    16
    World
    Northisle
    same here mine down since 11am yesterday 22/11/2012

  10. #10
    Nifty
    Join Date
    Dec 2011
    Posts
    60
    World
    Newfoundland
    Ohh a thread that's not actually been locked on this topic! I raised a ticket Thursday night about the error zone issue and I still can't get in and annoyingly I put my 8 gold mines active that night so they'll prolly be empty by the time I get in. I didn't get a response on the ticket other than they are looking into it. The post I did make on the forum got insta-locked by BB.

    Can I please just ask for gods sake, delay the Christmas event till after this issue is resolved for everyone. You know there's a problem for some people and there's currently no solution so don't make it worse by bringing the event in and having people miss out on it.

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