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Thread: Server zone crashed error

  1. #1
    Pathfinder
    Join Date
    Nov 2012
    Posts
    1
    World
    Northisle

    Server zone crashed error

    I cannot play the game, i log on fine but when i click play it starts to load and then i get the above error. any help please?

  2. #2
    Erudite Pioneer
    Join Date
    Jul 2012
    Posts
    92
    World
    Newfoundland
    Dear Settlers,

    We wish to inform you that we are very much aware of the various issues you may have encountered lately such as locked zones, temporary freezes, lag, log in and certain adventures (Bounty Hunter).
    The developers and technicians have been working on several tasks to improve the game experience. We will keep you updated on any further progress.
    So yeah...

  3. #3
    Architect of the Empire Sinister-King's Avatar
    Join Date
    Feb 2012
    Location
    Dark Castle
    Posts
    984
    World
    Newfoundland
    Hello TheM8rix,

    Try clearing your web browser cache and make sure your Flash player and web browser are up to date.

    If that doesn't resolve the issue, please contact support and they will assist you further .

    Good luck,
    Sinister-King



  4. #4
    Original Serf Pyssling's Avatar
    Join Date
    Dec 2011
    Location
    Portsmouth UK
    Posts
    22
    World
    Newfoundland
    Having exactly the same problem at the moment. Cleared cache, tried on two different pc's and stilll cant log in.

    Will be 24 hours soon and I'm on the "last" camp of SFTR, the first time I've tried it. Invited a player to the loot spot, was waiting for him to make his kill and i lost connection and could not and have not been able to log in since, really frustrating....

    Have sent in a ticket to support, hope you can help me BB.

    Cheers

    Shaun

  5. #5
    Original Serf Pyssling's Avatar
    Join Date
    Dec 2011
    Location
    Portsmouth UK
    Posts
    22
    World
    Newfoundland
    Great, My sftr times out today..... On last camp waiting for lootee to make that kill. Still can't log in after nearly three days. Totally gutted.

  6. #6
    Erudite Pioneer
    Join Date
    Dec 2011
    Posts
    90
    World
    Newfoundland
    Have the same problem! And was waiting to the adventure should ending by it self and now it has. The problem is, I lost all my generals and soldiers. The dont come back. Maybe in the futher i will meet them again as deserters in some adventure!?

  7. #7
    Pathfinder
    Join Date
    Nov 2012
    Posts
    5
    World
    Northisle
    seems todays maintenance has made the problem wsorse, try turning the control the other way.

  8. #8
    Skilled Student
    Join Date
    Apr 2012
    Posts
    43
    World
    Newfoundland
    todays maintenance it is a joke,a very bad joke!!!you annouced hours ago that the "Urgente maintenance complete" but still can't log in,still show server in maintenance and even this forum wasn't working...I'm fed up of this daily suppose to be maintenance,I'm fed up for the miss of respect you BB/TSO team show for your costumers/players,they or us are the only reason for you have business/jobs,without us you got nothing at all,if no one pay for your the jobs you do like this online game you will have no choice but close down everything,this it is a great reason for you treat us with all the respect and what you do?Log in issues every single day since last wednesday,a full week of a mess,saying nothing to us about what it is going on.We are everyday expecting improvements that never come in to the game,all the issues are the same every single day.
    Now BB_Dantesame posted this a during this day:
    Dear Settlers,

    We have been working on several improvements to increase website and game performance.
    Our first step was to improve an important database process by 50%. This was done today already and will help to handle the huge amount of data. Furthermore, we have increased the zone limits back to normal. This means that more players are able to join the game again.
    This maintenance has not solved all problems of course, there are still a few important steps we need to take in the next few days.
    We will give you a detailed update regarding the next steps tomorrow.

    Best

    The TSO Team
    And I can't log in,still shows maintenance,even log after you TSO team posted in facebook that the maintenance was done.
    I'm asking you all what do you expect from us?that we keep playing the clown and pretend nothing it is happening?

  9. #9
    Ruler of the Land Thejollyone's Avatar
    Join Date
    Jul 2012
    Location
    in absentia
    Posts
    2,072
    World
    Sandycove
    "seems todays maintenance has made the problem wsorse, try turning the control the other way".

    Classic

  10. #10
    Dedicated Scribe
    Join Date
    Feb 2012
    Posts
    476
    World
    Northisle
    Maybe they should just turn the servers off and call it a day, everything they seem to do makes it worse, can't get on newfoundland server at all now

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