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Thread: [Feedback] Maintenance Schedule

  1. #41
    Forum Explorer BAAAHHHHHJJJAAA's Avatar
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    getting feed up of this when it happens can we at least get some sort of reward, I lost 14 hours on a glue because of this
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  2. #42
    Forum Explorer BAAAHHHHHJJJAAA's Avatar
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    i was mid way though buffing someone and half his buildings were zzz so essentially the baskets have been wasted. All because someone cant tell the time.

    They must know who is doing maintenance when this happens as there are dozens of forum posts, so why doesn't someone like a supervisor look on the schedule, find out who it is and discipline them.
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  3. #43
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    maybe email support lol

  4. #44
    Forum Explorer BAAAHHHHHJJJAAA's Avatar
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    Always do, but it shouldn't be that way.
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  5. #45
    Glorious Graduate
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    "Only" 6 minutes early this week, is that a good thing or not?
    00:30 should mean 00:30 guys.

  6. #46
    Pathfinder kelad's Avatar
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    if you check the News - it did say close at approx 00.15

  7. #47
    Erudite Pioneer
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    it was approx 0:15 not 0:30 dead on. plz stop complaining when they stick to an 15min b4 or after window when they say approximate. they already made me finish up buffs 15 min earlier then usual, don't make me have to do it another 15 min earlier when they say approx 0:00 GMT and actually aim for 0:30.

    I can't even blame them for changing it to 0:15 GMT, forum was full of complains last week, and they are usually a little early with big mains like activate/deactivate events

  8. #48
    Ruler of the Land
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    NightEye, so you think it's on customers to be patience with service provider's flaws?
    They did not stick on an "15min b4 or after window". Before BB_Dantesama left, 0:30 meant 0:30 + some minutes and ingame warning gave us enough time to buff or stop production. Now it's been no consistently handled at all, except servers have been taken down before approximate time.
    There's a lot of annoying things in this game because of the design and how BB are (not) communicating with us customers. BB should really work harder on avoiding to "irritate" their customers.

  9. #49
    Former Community Team Member Quartermaster
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    Quote Originally Posted by SmurfAsH View Post
    NightEye, so you think it's on customers to be patience with service provider's flaws?
    They did not stick on an "15min b4 or after window". Before BB_Dantesama left, 0:30 meant 0:30 + some minutes and ingame warning gave us enough time to buff or stop production. Now it's been no consistently handled at all, except servers have been taken down before approximate time.
    There's a lot of annoying things in this game because of the design and how BB are (not) communicating with us customers. BB should really work harder on avoiding to "irritate" their customers.

    Hi SmurfAsH,

    To avoid the case where the servers go down before players expect, we have changed the maintenance times. It is now approximately 12:15am, so you should have no issues getting disconnected any earlier than that.

    Best,
    BB_Alpaca

  10. #50
    Ruler of the Land
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    Thanks! Keep up the good job..

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