Perkuno: I know what you mean but as long as it cost money to play, and most of us have coughed up cash. We expect a certain level of service. I love this game, but having been on the end of very poor service on a number of occasions I have felt like giving it up. I may well do that because your right there are a number of better run games out there.
Yup, this does look like pretty bad communication.
Of course maintenance is needed, but it's not too much to ask for a notice. Planning and efficiency is a big part of the game. Lots of new quests are just to teach players how to do things efficiently. So it's no surprise that a lot of players do plan their island carefully. That BB then seems to forget a maintenance, and messes up the planning for lots of players... isn't it ironic!
I agreed with a loot-partner to finish my part of an adventure before tomorrow morning. I expected to have lots of time, to took it easy. Chatted a bit, rebuild a bunch of fields and mines... and then suddenly maintenance! I was done with 1 or 2 minutes left, but it was close and could have gone wrong just the same. If they had announced it, it would not have been so tight.
Sure it's not the end of the world (ha, we survived that anyway) but sometimes a simple message of a few lines makes a big difference.
Everyone: Submit a Support ticket, with your complaints and suggestions regarding Maintenance, and notice of upcoming Maintenances. If enough people send support tickets, maybe they will take notice.
As we are not allowed to speak negatively of BB in public, either on forums or especially in game chat; and that we are continually told to submit a support ticket as the official form of contacting BB, everyone should do just that.
Example:
Dear BB
Can you please post up the time/date of scheduled maintenance at least 24hrs in advance, on the forums and on Homepage News. Players are not always online when maintenance will occur, and many players log in on a schedule for buffing/maintaining their Island. With 24hrs notice of maintenance, players are able to turn off buildings, or maintain/rebuild/buff things before maintenance, so they are not forced to return to a costly/unmaintained Island after maintenance.
Cheers
Scruffy
Link to Submit Support Ticket
Last edited by EmperorScruffy; 02.01.13 at 02:04.
I guess if that old age saying of "Start as you mean to carry on" is true in this sense things can only get better for the rest of 2013
Maintenance Generaly runs 6-9 hrs. So I wouldn't hold my breath, I'd say still at least 3hrs until game is up again.
Icegirl, are they forcing you to pay for gems? No. If you don't want to pay, then don't....
Thanks OP for making this threat, Now I Know is Maintenance. I was hitting F5 so hard... And deleting Cookies and what not.
But again thank you OP.
That's a bit of an oxymoron to say generally between 6-9 hours and then to say at least 3 hours before the game is up againOriginally Posted by EmperorScruffy
Chinney, and I understand what you are trying to say. But paying for a second hand car and expecting a ferarri won't make you any happier either. (not saying this game is a second had car btw)
Oh dear Perkuno! and your good advice... Please, show us how to leave, be the first...
It seems you have no any idea about the expected minimum information.
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