Server zone crashed

[P4YcHe]

I'm FiXeD...TxS.

[AndreKellner]

Mine seems to work but I didn't try yet to place another silo (that's what caused the crash twice). I'm still busy replacing all mines, wheat fields and wells. I'm missing one of my silo's, sent a mail to support and asked them to refund it. I'm currently in an adventure but I will retreat my generals to my island to be sure they will not be lost if this happens again and the adventure ends. I have stopped most of my production until I'm sure things work again, I need to renew my confidence in this game. I know I will not spent more cash on it for a while, not until I'm sure these issues are really solved. For all who still have problems... good luck, I know how frustrated you are...

[tommeken]

same problem here from this morning 09.30am...

[AndreKellner]

I did all maintenance and made sure everything was okay before I tried to build a silo again (on the same spot). This caused my problem two times earlier and today, again for a third time, it caused an error resulting in the exact same problem; Server Zone crashed. This is clearly an issue, the rest seemed to work well, I could travel to and from the adventure island and place buildings, mines, wheat fields and wells. I logged out and logged in several times without problems. I figured I give this silo another try... So, if anyone from support reads this, please forward it to the people working on the problem. I have sent four mails in total but haven't had a reply so far. I guess I can sent another mail but what good will it do if they do not answer me in the first place.... Very, very annoying!

[Issue]

I have sent four mails in total but haven't had a reply so far.

Support seems to be on vacation. When i had the problem 2weeks ago i got answers very fast and had a good dialoge. But now its completely dead. I wonder why.

[daizey]

having the same problem since i placed a angel monument this morning (around 9.30 am UK time). I have cleared cache cookies, and i am still unable to get back in the game.

[osadnicek]

Andre, I had zone crash first time today and it was exactly as you say - when I placed silo. Funny thing is I have over 20 silos, never had a problem. Now I wonder if my problem will be fixed during night. I sent email to support at 10, no response, just the automatic ticket opening. and they will be gone in 13 minutes.

[pidpid]

same problem here

[BB_Dantesama]

This is a strange bug to tackle guys.

Please bear with me, I'll keep you updated.

Best

BB_Dantesama

[osadnicek]

This is a strange bug to tackle guys.

If it helps, (and if my zone is unlocked) I can try to do the same again tomorrow while on chat with you, so you can have a look what is exactly happening at exact time. Just let me know.
(I am 90k short of lvl 50 so I am in no hurry)