Pinned TO disappearing

[Larili]

I noticed that when I have pinned the open TO on my screen and then open another menu, say mayors house or build menu, it now disappears as it would had I not pinned it. I know at least for a while it use to stay open ( the whole point of pinning it in the first place). so what has happened and is this a bug or not?

[Fexno]

I tried to open build menu and mayors house both, while having a pinned TO open, but the pinned TO stays open like it is supposed to.
Maybe it was a temporary problem, and goes away when you log in again.
If not you can try clearing your flash cache (rightclick, global settings, local storage setting per file, select "gamecdn.thesettlersonline.net" and remove it)

If your problem still persist, you might want to contact Support about it, maybe they can help you further

[Rendor]

My TO does the same

[Fexno]

I can now reproduce it by following these steps in this order:
1. open TO window
2. pin TO window
3. switch to selling tab (<-- important, without this step my TO stays open)
4. open building menu

PS. of course it might also happen when switching to trade history tab, or buying something, but having a clear way to reproduce the problem is often more important then knowing all ways it can go wrong

[Iolanthe]

Poked it a little. Naturally.

If I've switched tabs in the T.O. since pinning it it goes. If I've pinned it again and left it alone on the Buying page it stays.

There's the what, I'll have to leave the why to someone else.




Edit: Ha! That would be a proper simulpost had I not run for the kettle in the middle. What Fexno said. Switching to either tab does it, buying (I tried) doesn't seem to affect it.