its a glitch, should be sorted soon
its a glitch, should be sorted soon
Please could we have free adventures in the mean time so we can complete them.... thx Pirates is now rare as rocking horse dung on our server...
Hi, could anyone from BB confirm if the fix will be implemented during this weeks maintenance please?
Come on BB, a yes, no or even a don't know yet would be fine, or should everyone affected by this problem log a ticket as suggested for if we can't find an answer to the problem on the forum?
Yet again very poor communication...
So I raised a ticket with support to try and get an update. Stock copy and paste answer, but of course I won't break the rules and say what they said... I will however say they seem to be as much in the dark as the rest of us on this so I'm not hopeful for a fix this week.
All I can say is having worked as an IT services and software provider for many years: I'm very glad the company I work for communicates a lot better with its customers than BB do, else I doubt there would be any customers left...
Today, I logged in hoping we would be able to cancel the quild quest, but sadly still not possible. I have asked all my guild members to start mailing support about this, as its getting unacceptable. One thing is sure, i doubt many of our members will buy any more gems, after waiting for having this sorted out for about an month now.
it sux big time. !!
Same for our guild Angel Doves, no problem before Easter event, now i cant cancel guild quest...
Amazing... there is already a fix for it on the test server, so why is it not implemented on the main server?
I also reported the issue to the support department.. Well,the answer was really stupid. Ofcourse there is no timeline when the fix which is already present in the testing server will be moved to the live server, knowing BB this might take a while