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Thread: No chat server is available

  1. #31
    Spart1258
    Can i add that that once again bb have excelled themselves

  2. #32
    Ruler of the Land Fexno's Avatar
    Join Date
    Dec 2012
    Location
    The Netherlands
    Posts
    2,100
    World
    Sandycove
    I think the chatserver was delayed in coming back online after maintenance. I have no problems with chat anymore. I didn't have chat this morning, but after logging off and then logging back on again, all chat was working like it's supposed to

    EDIT: a post further down (or up if you changed your sorting ) informed me the problem is with the Newfoundland server. Still I had the problem this morning, and do not have it now.
    Last edited by Fexno; 04.04.13 at 08:45.

  3. #33
    Pathfinder
    Join Date
    Aug 2012
    Posts
    9
    World
    Newfoundland
    i still have the problem but except that,the most annoying thing is that noone from bb came here to say few words about that..
    they will send after 5 eggs to everyone and they will believe that everything its ok..
    so rude..

  4. #34
    AngelMisa
    still no chat for newfoundland server. no matter how many times i log in and out

  5. #35
    Skilled Student
    Join Date
    Nov 2011
    Posts
    46
    World
    Newfoundland
    @Fexno
    its a problem with newfoundland and not sandycove

  6. #36
    Original Serf
    Join Date
    Jun 2012
    Location
    UK
    Posts
    23
    World
    Newfoundland
    same problem here no chat, no whisper, no trade, no global and no green light.

  7. #37
    Ruler of the Land topgearfan's Avatar
    Join Date
    Aug 2012
    Posts
    1,287
    World
    Newfoundland
    Countdown to quit started.

  8. #38
    Ruler of the Land peck_ed's Avatar
    Join Date
    Aug 2012
    Posts
    2,674
    World
    Newfoundland
    Hey guys, BB are aware of the issue and are trying to resolve now
    I'm more than likely working right now.

  9. #39
    Pathfinder
    Join Date
    Jan 2012
    Posts
    6
    World
    Newfoundland
    peck_ed, your post is very much appreciated. However, it has taken around three and a half hours from the first post in this thread for any response, and then when that response comes, it is from a forum moderator, and not from BB. I certainly don't think that taken on it's own this particular incident is anything other than a minor irritant for the vast majority of players, but I do think the response (or lack thereof) from BB is symptomatic of a wider problem, and one that is far more serious - and that is the way that BB handles its contact with players .

    Why wasn't a message put on the homepage telling people that BB were aware of the problem and are doing everything they can to fix it? Why didn't someone from BB come onto this thread and explain the situation. Why hasn't anyone from BB made an announcement on the forums?

    I wouldn't dream of quitting the game over a little incident like this. But as more incidents occur, and BB continue to mismanage the way they handle them, it can only lead to increased dissatisfaction with the game. And surely that isn't a good thing, is it?

    Fendal

  10. #40
    Pathfinder
    Join Date
    Aug 2012
    Posts
    9
    World
    Newfoundland
    cool..
    we had only to wait 3.30 hours and start complaying for one so commentary answer...

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