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Thread: [BUG] Server Zone Crashed - Can't Login

  1. #1
    Ruler of the Land peck_ed's Avatar
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    Aug 2012
    Posts
    2,682
    World
    Newfoundland

    [BUG] Server Zone Crashed - Can't Login

    Description

    This message appears when you try and login

    Server Zone crashed

    An error was detected on this zone. Please try again.


    Cause
    1. Moving certain special buildings like Watermills and Silos
    2. Corrupt Cache/Browser Issue

    Solution
    1. Try to clear your cache in your browser
    2. Try an alternative browser
    3. Wait until 2AM (BST) when a script runs to help clear this issue
    4. Contact Support and explain the situation

    Prevention
    1. Try to refresh before you place special gem buildings/decorations
    Last edited by peck_ed; 18.04.13 at 17:47.
    I'm more than likely working right now.

  2. #2
    Ruler of the Land peck_ed's Avatar
    Join Date
    Aug 2012
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    2,682
    World
    Newfoundland
    Updates
    I'm more than likely working right now.

  3. #3
    Pathfinder
    Join Date
    Jul 2012
    Posts
    4
    World
    Northisle
    i have the same problem ;(

  4. #4
    Erudite Pioneer Vervain's Avatar
    Join Date
    Sep 2012
    Posts
    92
    World
    Newfoundland
    Same thing happened to me when I placed the rabbit statue. Cleared the cache, still no joy.
    I hope my loot spot buyers will be tolerant of waiting till 2am
    And no chance of shutting down the gold chain when the buffs run out...

    That rabbit statue has made me an unhappy bunny...

  5. #5
    Pathfinder
    Join Date
    Jun 2012
    Posts
    2
    World
    Northisle
    It happend to today. Placing watermill. There will be maintanance tonight.

  6. #6
    Original Serf
    Join Date
    May 2012
    Posts
    21
    World
    Sandycove
    Thank you very much BB 11 minutes before maintenance i cant log in and it is a problem. end of the easter event . cant do buffing and cant delete last minutes trades
    . i lost conenction but no cant log in it says already maintenance although it is still 10 minutes left. Should compensate me for that.

  7. #7
    Ruler of the Land peck_ed's Avatar
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    Aug 2012
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    2,682
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    Newfoundland
    Quote Originally Posted by joanajoanska View Post
    Thank you very much BB 11 minutes before maintenance i cant log in and it is a problem. end of the easter event . cant do buffing and cant delete last minutes trades
    . i lost conenction but no cant log in it says already maintenance although it is still 10 minutes left. Should compensate me for that.
    If you feel that is the case please contact Support and they should be able to assist in your question
    I'm more than likely working right now.

  8. #8
    Pathfinder
    Join Date
    May 2012
    Posts
    3
    World
    Sandycove
    i have the same problem ;(

  9. #9
    Committed Clicker
    Join Date
    Jun 2012
    Location
    My island
    Posts
    446
    World
    Sandycove
    Why haven't BB fixed this problem, another friend has this error today and I get kicked just trying to visit his island.

  10. #10
    Ruler of the Land Fexno's Avatar
    Join Date
    Dec 2012
    Location
    The Netherlands
    Posts
    2,101
    World
    Sandycove
    The zone of one of my guild mates just crashed when I clicked on his gold smelter, trying to buff it with a red flying settler. I can't get to his island anymore, and he can't login anymore.

    Some more info:
    The gold smelter was in sector 6, near the border with s9. It was zzz-ing. The Red Flying Settler didn't "stick" so it's still in my star menu. It was also the only buff I was doing. I received a Red Flying Settler by mail, then switched to his island, the shortcut "6" wasn't working so I had to drag may way over there. Then I took a Red Flying Settler from my star (not necessarily the one I just received by mail) and clicked on the gold smelter, which instantly resulted in a zone crash.
    Last edited by Fexno; 23.04.13 at 22:31.

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