Adamantz, I have also notified support and the problem should be fixed right now. Please let me know if you are still experiencing issues.
Adamantz, I have also notified support and the problem should be fixed right now. Please let me know if you are still experiencing issues.
when trying to visit an affected friends island:
i have this problem . i buff all my gold production and now is dont work. i lose all my gold((
Last edited by DarkGhost; 08.03.14 at 13:55.
I now also got the same problem replacing a general and this is not the first time, very annoying. I'll try another browser.
Nope IE also doesn't work...why is it not possible to fix this after all this time...
Last edited by mistermbenzi; 08.03.14 at 16:19.
my main Island just crashed in same wayfor ythe 4. time :-(((((
Well it's finally come to live servers, I was getting this error on the test server maybe once a week or a bit longer if lucky, clearing cache and suchlike done nothing to correct it, the fault is un the game server not my machine!
today, 15-3-2014 aroun 8.00am the server crashed, who has alos problems??
it's now 13.30 and still no access, Server zone is crashed
who can help?
Last edited by joshuessen; 15.03.14 at 12:36.
I have this - but I just moved two buildings. Will wait to see if the overnight script clears it
it is amazing how people naturally assume that because you are on a computer playing and on line game you are computer savy...solution offered up...
Workaround:1.Try to clear your cache in your browser GREAT....what the hell is a cache??????
2.Try an alternative browser...HOW???? What is an alternative browser??????
3.Wait until 2AM (BST) when a script runs to help clear this issue OK...I'LL wait....2AM (BST)...what is that in AUSTRALIA??????
4.Contact Support and explain the situation....only when you have had your email verified and it will be seven days????....FANTASTC.....
Lord Fortesque,
1) Here's some help on how to empty your cache: [Before reporting a bug, try this.]
2) Your browser is the program on your computer that you use to view the internet - in your case, probably "Internet Explorer". An 'alternative browser' is simply another program that you can use instead, which does the same job. Most users agree that the best browser for playing this game is 'Chrome', which is made by Google. You can download a copy [here].
3) 2am BST is 11am in Sydney, Australia. To convert, just google "2am BST to Australia Time". Of course, this means that the problem shouldn't last more than a day anyway.
4) Support usually replies before 7 days - that's just the longest it should take.
Jamdog on Newfoundland, German Server and French Server, Jamdoggy on Sandycove, Ares (US Server), Test Server and Chinese Server
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