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Thread: [OPEN] Cannot login: "Server zone crashed"

  1. #231
    Ruler of the Land BB_Ravel's Avatar
    Join Date
    Nov 2011
    Posts
    2,852
    World
    Newfoundland
    Adamantz, I have also notified support and the problem should be fixed right now. Please let me know if you are still experiencing issues.

  2. #232
    Quartermaster
    Join Date
    Apr 2012
    Posts
    276
    World
    Northisle
    when trying to visit an affected friends island:


  3. #233
    Pathfinder
    Join Date
    Jan 2012
    Posts
    7
    World
    Newfoundland
    i have this problem . i buff all my gold production and now is dont work. i lose all my gold((
    Last edited by DarkGhost; 08.03.14 at 13:55.

  4. #234
    Pathfinder
    Join Date
    May 2012
    Posts
    3
    World
    Newfoundland
    I now also got the same problem replacing a general and this is not the first time, very annoying. I'll try another browser.

    Nope IE also doesn't work...why is it not possible to fix this after all this time...
    Last edited by mistermbenzi; 08.03.14 at 16:19.

  5. #235
    Original Serf
    Join Date
    Aug 2012
    Posts
    19
    World
    Northisle
    my main Island just crashed in same wayfor ythe 4. time :-(((((

  6. #236
    Skilled Student
    Join Date
    May 2012
    Posts
    25
    World
    Sandycove

    failed to open server zone

    Well it's finally come to live servers, I was getting this error on the test server maybe once a week or a bit longer if lucky, clearing cache and suchlike done nothing to correct it, the fault is un the game server not my machine!

  7. #237
    Pathfinder
    Join Date
    Feb 2012
    Posts
    2
    World
    Northisle

    server crashed

    today, 15-3-2014 aroun 8.00am the server crashed, who has alos problems??

    it's now 13.30 and still no access, Server zone is crashed




    who can help?
    Last edited by joshuessen; 15.03.14 at 12:36.

  8. #238
    Pathfinder
    Join Date
    Jan 2012
    Posts
    3
    World
    Newfoundland
    I have this - but I just moved two buildings. Will wait to see if the overnight script clears it

  9. #239
    Pathfinder
    Join Date
    Jan 2014
    Posts
    1
    World
    Northisle
    it is amazing how people naturally assume that because you are on a computer playing and on line game you are computer savy...solution offered up...
    Workaround:1.Try to clear your cache in your browser GREAT....what the hell is a cache??????
    2.Try an alternative browser...HOW???? What is an alternative browser??????
    3.Wait until 2AM (BST) when a script runs to help clear this issue OK...I'LL wait....2AM (BST)...what is that in AUSTRALIA??????
    4.Contact Support and explain the situation....only when you have had your email verified and it will be seven days????....FANTASTC.....

  10. #240
    Battle Hardened Contributor Jamdoggy's Avatar
    Join Date
    Jun 2012
    Location
    Halesowen, England
    Posts
    371
    World
    Sandycove
    Lord Fortesque,
    1) Here's some help on how to empty your cache: [Before reporting a bug, try this.]
    2) Your browser is the program on your computer that you use to view the internet - in your case, probably "Internet Explorer". An 'alternative browser' is simply another program that you can use instead, which does the same job. Most users agree that the best browser for playing this game is 'Chrome', which is made by Google. You can download a copy [here].
    3) 2am BST is 11am in Sydney, Australia. To convert, just google "2am BST to Australia Time". Of course, this means that the problem shouldn't last more than a day anyway.
    4) Support usually replies before 7 days - that's just the longest it should take.

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