Login Issues (looping)

[oldbru]

now seems to be working fine for me.

great job.

oldbru

[BB_Alpaca]

Login using the top bar worked OK for me today. That's the 1st time in over a week, so maybe something got fixed last night...

now seems to be working fine for me.

great job.

oldbru

Really glad to hear it's now working for you guys! (:

Best,
BB_Alpaca

[Anshaa]

I'm still getting this with IE. Takes 20-30 attempts and about an hour to get logged in. Ridiculously frustrating. Have tried all suggested fixes (except using another browser as I don't have that facility on work PC) and no joy. MEH!

[Fexno]

I guess the problem has resurfaced. If it is indeed the same problem try the following:

When using Internet Explorer and experiencing the "log in loop", goto http://www.thesettlersonline.com/en/profil and use the "Log in now" link to log in.


That seems to work.

Cheers,
Fexno

[Anshaa]

Thank you Fexno, but I have tried that and it doesn't work either. I've tried logging in from profile, using the blue circle and the top bar, all with the same result. It looks like it's logging in but when the screen refreshes it still asks for the password. I've cleared cache etc, rebooted, all to no avail.

To be honest, it hasn't resurfaced as it never really went away for me, just took a few fewer attempts for a couple of days.

[Bottlecap]

I had problem with IE last week and it was only resolved after using Piriform's free version of CCleaner to remove IE Temporary files, Cookies, History and Index.dat files.



I also had CCleaner set to remove Multmedia temporary files for Flash, etc.

[Fexno]

Maybe try to deselect the "Remember password" checkbox. I've heard some people mention that is helped them.

Also, if settlersonline is in you favorites list, don't forget that you need to tell Internet Explorer that you want to clear that history too. (See my "how to clear cookies" if you don't know what I mean)

On the log in page, but before trying to login, press CTRL+F5. This will force a complete reload of the page.

I hope, one or a combination of these options helps you out. If so let us know what helped, if not please keep us posted (Especially when we think it is fixed)

Cheers,
Fexno

[wacky_racers]

i have the same problem but got to my profile then log in with no problems I use internet explore

[Salazarr]

This problem does seem to have resurfaced for me. Login via the profile page does still work so I guess I will have to use this until it is fixed once again.

[Hairy]

The top bar lack of functionality is back for me too. It coincided with the arrival of the backstage video...