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Thread: Login Issues (looping)

  1. #41
    Pathfinder
    Join Date
    Nov 2011
    Posts
    8
    World
    Newfoundland
    go to pofile page log in at top of page alsways works first time for me as the other way loops back

  2. #42
    Treasure Hunter
    Join Date
    Apr 2012
    Posts
    243
    World
    Newfoundland
    Still loops back when using top login and blue login button on front page. So still using profile page.

  3. #43
    Pathfinder
    Join Date
    Mar 2013
    Posts
    3
    World
    Newfoundland
    I had a period Yesterday when the login issue appeared to have been fixed and it was all working again, however on using the top bar login this morning, the looping issue seems to have returned. The profile page login workaround is still working for me (using IE 10)

  4. #44
    Pathfinder
    Join Date
    Nov 2011
    Posts
    2
    World
    Newfoundland
    I've been having log in problems for days , but i found by chance that logging into support took me into the game . Wierd !

  5. #45
    Pathfinder Nadeir's Avatar
    Join Date
    May 2012
    Posts
    2
    World
    Sandycove
    It's no coincidence that Anno online is behaving in exactly the same way when attempting to log in. It loops back to log in and the same work around i.e. logging in through my profile works. IE10 user.

  6. #46
    Glorious Graduate EternalPink's Avatar
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    Jun 2012
    Location
    UK
    Posts
    117
    World
    Sandycove
    Quote Originally Posted by Salazarr View Post
    I had a period Yesterday when the login issue appeared to have been fixed and it was all working again, however on using the top bar login this morning, the looping issue seems to have returned. The profile page login workaround is still working for me (using IE 10)
    Case for me as well, neither login on IE is currently working so switched to firefox

  7. #47
    Glorious Graduate Elles0705's Avatar
    Join Date
    Feb 2012
    Location
    USA
    Posts
    105
    World
    Northisle
    Quote Originally Posted by Fexno View Post
    Elles0705, since you are logged in, can you get into the game if you click here: http://www.thesettlersonline.com/en/play ?
    YAY! Back in -- momentarily. It only took 1-1/2 hours of attempting to log in from every page on the site, both at the top and round button, closing/reopening browser, refreshing the page, etc. Now I can't remember from WHERE I actually got back in (grrr!).

    I actually DID try that Fexno, to no avail. I'm using IE8 and I'm in NOW, but never had problems before with looping login page until Sep 1, when I logged in after vacation (maybe last maintenance they goofed something up). After trying everything under the sun, I was on yesterday - but when I went to log in today -same thing happened. Maybe it's an omen for me to get a life! LOL!

    Thanks for the tip - if it happens to me again tomorrow, I'll try your hint again (and again, and again).
    Have a good day!

  8. #48
    Glorious Graduate Elles0705's Avatar
    Join Date
    Feb 2012
    Location
    USA
    Posts
    105
    World
    Northisle
    Day 6 of Login issues ..... today I signed in from everywhere on the site, and finally got in on the "voucher" page, using the the top menu bar log in instead of the round blue button bottom left. Is this going to be fixed?

  9. #49
    Glorious Graduate EternalPink's Avatar
    Join Date
    Jun 2012
    Location
    UK
    Posts
    117
    World
    Sandycove
    I managed to log in today on IE without problems so I think its now been fixed.

  10. #50
    Pathfinder
    Join Date
    Nov 2011
    Location
    China
    Posts
    9
    World
    Newfoundland

    Log in

    Quote Originally Posted by Hairy View Post
    ^^ That information should be on the homepage where players who can't login can see it.

    Obviously I was able to login, I used the HELP/SUPPORT button instead.

    My point is, this is just another thing that did work that now doesn't.

    Just look at the proliferation of login problems going on right now.
    I have same problem, now log in via recommend a friend. That works.
    Today no log in window saying there is no connection.

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