Northisle is crashing after maintainance

[litsa]

server lost nice

[Vekku]

Same here, want new premium day for compensation

[kurgkurg]

i cant login too

[Rieux1972]

Back in now

[Thankme]

It appears to now be fixed, my nephew who had the Outdated client message can now log in

[glyn1503]

I have just Sold " lootspots for BK adv and crash sever goes down, please bear with me Tartloch and Potholed_road, i am trying to get back on.
Has this happened to everyone?

[Picard11]

Hi Ravel.

It is not personally to you or BB but when something happens the first thing you do is inform your users. If you keep us informed from the beginning we are not bothering you while you are busy fixing the problem. Place a banner or a message on the login screen and keep everybody off the server during the repairs.

Keeps us from reporting our problems here. And yes I know what I am talking about since I am a senior consultant\Projectmanager for 15 years now. ICT Infra can break down for which we all have empathy. But not for the lack of communication. Thanks for your message but next time try to come within 15 minutes after the first reports come in of a mayor problem. Off course I mean BB to come with the message. Good luck fixing the problem.

[MutantKid]

I guess everyone is locked out atm due to server restart. I understand BB wants patience but with gold running unbuffed its annoying. Really glad I didn't activate that 1 day premium

[jenjen37]

Northisle kicked me as well, "Server call failed", so here's hoping it is a restart.

Many thanks Ravel and Fexno for the info and for being on top of things.

Thanks for the info, at least i can go grab a coffee now knowing i am not the only one this has happened to. Fingers crossed its sorted soon. Good luck guys :-)

[TouroLouco]

Those presents can never compensate the losses I've been having lately due to my level 5 gold industry running dry after maintenance... I know some of my guildies stop their gold industries before maintenance, maybe I should too, being that it's totally unpredictable if we're able to play afterwards.. Maybe better if BB would go to a 2 weekly maintenance schedule if things keep going so badly? I've been supporting production systems for years, but if I had a performance record like this, I would now have had a lot of spare time on my hands...