i cant get in ?

[chicken35]

well i would change server for you amy, and have a fresh start, still stuck here mister moderator ,

[AmySafeunderdark]

Sorry guys, I have no idea what is going on.
The only thing I can say is try again in a few minutes.
Keep us posted please.

Sorry to hear it's still a problem Fexno,

I'm on Newfoundland realm-1 and had no problem, see previous posts.

Hope things go better soon

[Andraxx]

...that was just on tsotesting.com.

Don't know if it has something to do with the problem, but I logged onto test server today for the first time, when I was already logged onto live server. So now its the first time I try to login after that, maybe this information helps.

[Fexno]

For those that didn't try....

• Make sure you are not using the same browser for tsotesting.com
• Try another browser or clear cookies (see my signature for a howto)

Since it might be that not all are suffering from the same issue.

For those that tried it and it still doesn't work, you can report the issue to Support using the contact form on this page: http://www.thesettlersonline.com/en/help-and-support

PS. just saw Andraxx post after posting my own. Running Test and Live in the same browser at the same time can cause issues.

[chicken35]

nice 3d stuff amy , what software do you use?, i have been learning 3d max for few months now, i m still not great at it but getting there,

[chicken35]

i clean my cookies and send a thread to the techs ,but still can t get in, this is not on , will loose trades and resources will run out,

[Pat2011]

I'm in after nearly 2 hrs

[PSYKODK]

Can't play either, a pop-up tells me to clear cache, but done that twice now, still no go...

[Andraxx]

problem solved, after about 2 hours I got in. don't know what it was, good luck to all that still can't get in the game

[chicken35]

i m fade up now, this is not the first time that this loading problem occurs , each time , we loose stuff and trades and we don t get compensation for it , because we can t manage our island for a long time, it s already slow enough to grow in this game, but it s not a beta anymore, and you re not making our life easier with those king of issues, at the end of the day it s us who suffer