No background sound & sound effects

[Hagin]

Hi! I haven't had any sound in the game today. I already cleared my cache, but that didn't solve the problem. Could you please advise me what to do?

[Dorotheus]

look under your avatar. have you got sound turned off.

[Hagin]

No, sound is turned on. I've tried turning it off and on again multiple times - still can't hear anything. My speakers work fine otherwise though.