Re: No golems !!!!!

[lulu10093]

http://prntscr.com/1z5b8d


eventually now lets see if he comes back in 2 days like hes meant to

[norfik]

[10:34] BB_Ravel2: For those who still have the golem issue:
Logout and wait half an hour. Try clearing cache and cookies while waiting. Then log back in and if the golem still hasn't invaded your island, let support know, please

[Essie69]

Logged out for almost 3 hours and still no golem

[peck_ed]

Logged out for almost 3 hours and still no golem

When did you last kill your Golem?

[Jim_B]

Followed all the advice. No buffs waiting, logged out, cleared cache, waited 30 mins. Logged in again. Quest is there but no golem and I'd had the previous ones

[ItsaNanny]

Followed advice. Logged out for ages, cleared cache etc etc etc etc etc .... more etc ... more logging out .... more deleting etc etc etc

Golem due this morning, quest arrived, no golem. So while I didnt have the problem before, now you've applied the bugfix, I do. Great going

[Promethos]

I am letting you know what's going on, and will let you know when I receive further information. They are currently testing a fix, as I said. Needless to say, you will be the first to know more once I receive it. I would rather post in here with what I know than remain silent, as I would like to support my community.

Best,
BB_Alpaca

Well Alpaca, I really disagree with you.

I'm sure you share al your info with us. I'm not blaming you or the support guys. Problem is: the developers dont share their information.

Why dont make sure everyone has good information? Players were wondering what was going on, help and most likely support were flooded by questions. And "we're aware and working on it" oooh come on. You're aware of the whisper troubles too, that's BB-code for "it can take ages".

The developers have to do better. If they havent found the problem yet, that is information for us too. Then we know its probably going to take a bit. So once again: I'm not asking for miracles or an immediate fix. I do ask for better updates.

And if you're so happy with the communication, explain this:
"[10:34] BB_Ravel2: For those who still have the golem issue:
Logout and wait half an hour. Try clearing cache and cookies while waiting. Then log back in and if the golem still hasn't invaded your island, let support know, please "


So people were happily anticipating Halloween. The fix might need a kickstart, but.... ah why bother telling people. Just post in in chat, and somewhere on the forum. Lots of people are not going to find it there. Why not post on the login-screen, or an ingame-message? It is a widespread problem, and lots of players are looking forward to fighting golems.

The problem is deep within BB, people dont realise players deserve updates and want to be talked to in a serious way. Not the "you'll find out when it's ready"-method. We want to know what the progress is with problems, what we can expect.

[BeerMatt]

Golem due this morning, quest arrived, no golem. So while I didnt have the problem before, now you've applied the bugfix, I do.

+1

[NixMan]

Great user name : BeerMatt !

Cheers!

[ItsaNanny]

Update on my previous thread ... sorry but this is a total farce. The logging out, clearing the cache bit seems to indicate you think it's something clashing between our 'end' and yours but that's an obvious pile of tosh (was thinking of something else but guessed you'd probably censor me)! My daughter's golem was due after mine so she asked me to log into her account and check while she couldnt get onto a computer. So I log out of my account, dont change browser, dont clear cache, dont change computer's, just log in with her details and voila, her golem is there with no problems. So I've logged out and gone back to my own account and mine still isnt there.

Is this not telling you that it's nothing to do with us, our browsers or caches etc? It has to be to do with you and I'm really fed up with the constant suggestions that we need to make changes instead of you!