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Thread: Support Ticket - no confirmation

  1. #1
    Committed Clicker
    Join Date
    Mar 2012
    Posts
    416
    World
    Northisle

    Support Ticket - no confirmation

    After clicking [Send] on the contact support form there seems to be no confirmation now, no indication that the form did anything at all.

    Zone locked middle of a premium week and no sign that the support ticket form even works.
    Not happy with things at the moment.


    Have tried about 5 tickets so far, will try another 5 in half hour and keep trying throughout the day.
    "Your general was a tortoise!" ... "He will now amble back to his garrison as slow as his short reptilian legs will manage"

  2. #2
    Committed Clicker
    Join Date
    Mar 2012
    Posts
    416
    World
    Northisle
    Got reply through email, problem fixed.


    Note: There is still no confirmation that a support ticket was sent on the website though. All it does it return to the homepage with no box saying 'Your message was sent'
    Using Comodo Dragon (Chromium based browser, similar to Google Chrome)
    "Your general was a tortoise!" ... "He will now amble back to his garrison as slow as his short reptilian legs will manage"

  3. #3
    Pathfinder
    Join Date
    Dec 2017
    Posts
    4
    World
    Sandycove
    Hi,

    Did you ever fix this? I also can't contact support and am not sure if they are ignoring me or if it's a bug

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