Connection Failed ?

[ddinc]

Look at this
[ removed ]
My ticket was closed without anyone solving it!!! It is not enough that it has passed over 1 month, incredible!

Hello ddinc,

Your exchange with Support is considered private and not allowed on the forum.

Regards,
Fexno

[SatanJager]

Hi,

Still I have same annoying error at my desktop computer. I am done;
-Delete Flash data
-Delete browser data (using Chrome but game also dont work on Firefox.)
-ipconfig /flushdns
-Restart both computer/modem
-Game website added to firewall (nod32)

I can play game in same network on my newbook (10.1" monitor :S) and on my parents laptop.

Last thing I will delete Adobe Flash fully then install again.

Does someone have any idea???

Edit: I get this screen after Blue Byte and Settlers Online Loading Screen and Tip Of The Day message. http://prntscr.com/6h90l1 and after this (sometimes) http://prntscr.com/6h959k and after I got a blue sea color screen.

[Dopey]

I tried uninstalling chrome, flash for firefox etc and got nowhere. Then I realised on every computer/laptop I have I've installed ESET Internet Security. Uninstalled that on one of the computers and instant result. Uninstalled it on all the other computers and they instantly started connecting again.

Installed latest version of ESET internet security and now everything's back to normal.

So my recommendation is to completely uninstall your internet security software, see if it works without it then if it does install the latest version again.

[Xibor]

Playing from Manila Philippines the past couple days, through hotel wifi - have had no problems (although it's a bit slower than I'm used to). Same PC I always use. My wife and I had a lot of weird flash problems while playing a co-op but we've seen those in NZ also.

[ddinc]

So my recommendation is to completely uninstall your internet security software, see if it works without it then if it does install the latest version again.

Thank you very much. Problem solved!!

Interesting thing is, when I turned off protection qand firewall in ESET (from the application), it didn't helped.

[Cinyu]

I had map loading issue from weeks, now server always failing, I hope you planning some compensation, and what about the competitions to log in every daz for 3-6-12 months?

[giannhss]

please help gys it showes me these a month now:

1 http://prntscr.com/6ifv7i
2 http://prntscr.com/6ig5ci
3 http://prntscr.com/6ig6th
4 http://prntscr.com/6ifxt8
5 http://prntscr.com/6ifxhf
6 http://prntscr.com/6ig01a

why???

[Jeland]

I cannot connect and have been having problems since yesterday afternoon. I press the Play Now button and it tries to open but I then get a blue screen saying connection issues and that my connection to the server has been lost. Have emailed Support but I don't even think it is going through as I don't get an automatic response email saying they are pursuing my enquiry. I have cleared my cache and tried Firefox and Explorer but still same message. I usually use Chrome. Does anyone have any ideas please?

[de7geitjes]

Same problem here..

[Fexno]

If you haven't tried the steps descibed here: http://forum.thesettlersonline.com/t...solve-yourself
I see you already cleared the cache, but please make sure you cleared all of it and not just the cache created in the last hour(s)

Maybe you are having the same issue as the player in this post and reinstalling your internet security software will help you too.

In some cases this can point to DNS issues, unfortunately this can't always be solved immediately, but assuming your internet provider already has the correct DNS records, you can try the steps listed in this post

I hope this helps.

Regards,
Fexno