Maintenance

[KickmyArt]

I wonder how many login attempts each minute the site has just now.......

[blind247]

Perhaps the easter event is a maintanance event ................................

[ksinori]

Do you feel the change? You know this event will be awesome - you are eager to do it. But then again - you also know that BB really want it for us to be a great event, so they take the time to avoid some of the bugs. We are hooked no matter how many complaints - BB got us. Problaby because we know the game just gets better and better - challeging us more and more. My compliments to EctoRune - the baseball bat thingy....I laughed for some time.

[hades8840]

humpty dumpty fell off the wall

[Grahaml]

Whether a game is free or not at the basic level is totally irrelevant. It's a business and we are the customers. Problems arise in any business but the key has always been informing the customers. It's really not hard and makes a MASSIVE difference. Nobody expects BB to never have an issue, but we are entitled to expect some service in the way of just being given an update. We play for fun and for me this is right in the middle of the evening for me. I want to get on with the event as do many. I just want to know whether to keep trying every 5/10 minutes or go and watch TV for a couple of hours. Anyone in any industry can give their customers an update, why can't BB?

[M-Z-A]

I vaxed three weeks ago and have lovely clean carpets now.

Brilliant! ha ha

For those complaining that BB don't give them enough information on how long it will continue to be down for, it's because they don't know. Despite all the testing that they'll do to make sure these things go smoothly (and i'm not talking the tso testing we log into, they'll have at least half a dozen test environments), there are problems that can crop up when going to the live environment. They first have to find out exactly what the problem is, then whats causing the problem, then fix it, test it, maybe if the first fix doesn't work there's more finding, fixing, testing. It takes time. But you can be sure all the devs are working hard to get it back live.

[Stoothefirst]

No information leads to frustration, as Grahaml says if we were told it would take another hour I would go do something else and come back then.

[BenFranklin]

QUESTION: Longer than who expected? I warned my guild not to bother trying to log on until after 10 am last night. Quite possibly longer than projected or schedualed, but saying the delay is unexpected is going a little far.

I mean no disrespect by this in any way, simply stating an observation. This isn't a problem limited to BlueByte, many games face irregular maintenance times, it simply goes with the business. Although I could wish we would get a gift for the time lost on the easter event, maybe some free eggs,.. or even better a few of those egg hunt buffs to use on friends, hint hint wink wink*

Very Respectfully,

BenFranklin

[lorddarryl]

can someone please wake me up when the game is back on going back to bed

[Gothtec]

Yup same here, cant get to play