Originally Posted by
Faffner
The bad planning comes from BB, as others have stated they should inform you that maintenance takes 8h instead of 6h, and if they manage to get done ahead of time that's just a good thing. The problem this time is more of the connection issues from 24h ago and then this again in a short amount of time, that is what makes people irritated.
If possible, you always plan for things to take longer time than expected ofc, but you shouldn't have to. Planned for one hour extra this time. but that didn't work either.