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Thread: "What is premium" is not working

  1. #1
    Pathfinder
    Join Date
    Feb 2014
    Posts
    4
    World
    Northisle

    "What is premium" is not working

    I did apply 1 day of Premium and I got: under avatar it says "premium time: 1", 4 building slots, longer buffs to friends ets. but quest "Add 1 day premium" did not finished - it says 0/1
    do you advice me to reload game?
    or to clear cache from my browser?
    or you can dig into game code and find bug - or if bug not found then add button - "check if this quest is done" or "recheck all quests" to quest window
    I am waiting that you send me letter with 1 premium day so I can try again
    (what? you can not send me 1 premium day?)

  2. #2
    Ruler of the Land BB_Ravel's Avatar
    Join Date
    Nov 2011
    Posts
    2,852
    World
    Newfoundland
    You need to contact support regarding this issue as they can check best if something is wrong.

    Try and add as much detail as possible to your report and they will investigate and get back to you.

  3. #3
    Enlightened Sage
    Join Date
    Jan 2012
    Posts
    867
    World
    Northisle
    This is a confirmed bug from support which a friend of mine had - you have to add the particular premium day that you received specifically for that quest for it to work. Adding another premium day, such as the free one that was sent out a couple of days ago, won't trigger the quest.

    The quest DID trigger when my friend added the other premium day, and she was sent a replacement premium day as compensation

  4. #4
    Pathfinder
    Join Date
    Feb 2014
    Posts
    4
    World
    Northisle
    how to contact support BB_Ravel?

  5. #5
    Ruler of the Land
    Join Date
    Apr 2013
    Posts
    1,563
    World
    Newfoundland
    Quote Originally Posted by igamenet View Post
    how to contact support BB_Ravel?
    Click Support in the ingame dropdown-menu (cogwheel) below your avatar.
    25/11-14 , 23/02-16 .. The end is coming and it will look like this .

  6. #6
    Ruler of the Land BB_Ravel's Avatar
    Join Date
    Nov 2011
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    2,852
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    Newfoundland
    ...or click here.

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