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Thread: Syntax Errors trying to log in

  1. #11
    Ruler of the Land Fexno's Avatar
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    Dec 2012
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    The Netherlands
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    2,100
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    Sandycove
    Since you tried the most common suggestions and tried another computer, I have no idea how to help you further. I'm afraid you will have to contact Support again.

    The last error you got really feels like a caching issue, so you might try that again, to make sure you removed all cache.
    Instead of the suggestions from Jamdoggy, you could take a look at my how to clear cache and cookies.

  2. #12
    Town Councillor
    Join Date
    Sep 2012
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    628
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    Northisle
    I had a similar problem for 2 days - oddly what helped for me was to log in (not into the game, only into my account) - then LOG OUT without entering the game, clear browser cache, then shut down my computer, then restart, then relog ... and all of a sudden it worked.

  3. #13
    Pathfinder
    Join Date
    Nov 2013
    Posts
    1
    World
    Newfoundland
    i got this error on login: ( Error parsing game_settings.xml: SyntaxError: Assert!
    gParse: Want to add upgrade bonuses at the wrong position: 0 != 5. Please check the game settings! ). anyone know how to solve this problem.

  4. #14
    Pathfinder
    Join Date
    Oct 2013
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    8
    World
    Northisle
    I'm glad to know there are other people with the exact same problem "Error parsing game_settings.xml: SyntaxError: Assert!
    gParse: Want to add upgrade bonuses at the wrong position: 0 != 5. Please check the game settings!"

    I've also not heard from customer support for three days and still unable to login. Too bad I was just about to finish an adventure. Fexno and Sharpielein thanks but did not help.

  5. #15
    Ruler of the Land BB_Ravel's Avatar
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    Nov 2011
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    2,852
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    Newfoundland
    I have reported this issue and it's being looked into.
    Please let me know if you keep getting it or if there are any improvements.

  6. #16
    Pathfinder
    Join Date
    Jun 2012
    Posts
    9
    World
    Sandycove
    Quote Originally Posted by FenCloud View Post
    For a day now I've been unable to play. I have tried everything, different browsers and also on two different computers alltogether - same error messages on both machines. There must be something wrong with my account - can someone help?
    I have the same problem right now and I have had since 6:50 this morningen Danish time.

  7. #17
    Pathfinder
    Join Date
    Feb 2014
    Posts
    4
    World
    Newfoundland
    Hey there i got the same problems while logging in
    "Error parsing game_settings.xml: SyntaxError: Assert! gParse: Want to add upgrade bonuses at the wrong position: 0 != 5. Please check the game settings!"
    I did all clearing of the cache but still not working. and it used to be fine 1 hour ago. My PC was not even turned off, i just came and it told me to refresh, since that moment i cant log in

  8. #18
    Pathfinder
    Join Date
    Oct 2013
    Posts
    8
    World
    Northisle
    For a week now I've been unable to login. Really frustrating.

  9. #19
    Ruler of the Land BB_Ravel's Avatar
    Join Date
    Nov 2011
    Posts
    2,852
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    Newfoundland
    This is currently being investigated. If you have this issue, please let support know, as they are currently gathering more info.
    FenCloud, I know you already did that. I just need everyone to do it.

    Thank you!

  10. #20
    Pathfinder
    Join Date
    Oct 2013
    Posts
    8
    World
    Northisle
    Any update on this? For two weeks now I've been unable to login.

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