problems loading the game

[LordBosse]

I experience a lot of long loading times when setting up trades or jumping to and from friends islands and from adv's(to adv's it is fairly normal I reckon), also today I had to send out my explorers and geos 2-3 times before it registered, also to 2 tries before one of my mines were demolished. And before you say it's on my end, it isn't, I have no probs with the other internet games I play.

If memory serves me right, this erratic server behavior is very common during events possibly due to a heavier load on the servers, a server upgrade might be a good solution, But hey... I don't know much about these technical thingymabobs (sorry for using complicated technical terms on you :P).

[Srimonah]

Not sure if this is for forum issues only, but I can't get into the game right now. It just throws me the "We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information." error message. I can log in and obviously access forums, but can't get ingame.

[TinaG]

does anyone have the solution to this problem yet please - just had a new laptop and can no longer logon - getting the same error message as you guys above

[Thejollyone]

Sorry if this has been suggested:

http://forum.thesettlersonline.com/t...l=1#post253299

The DNS part seems to resolve a lot of people's issues...

[STARLIGHT145]

Game wont load keeps getting stuck on loading map http://prntscr.com/406wfr, I have tried refresh logging out and back and clearing cache and dns.

[Lady_Mayor]

I can't load the game. been trying all night, most of yesterday there were loading problems. I can't find anything about this at all

[Lady_Mayor]

Well I did the congig bit but it has not helped

[BB_Ravel]

The issue has been reported and is currently being investigated. It appears it only affects users based in NZ.

Please inform me of any improvements and I will also let you know if I have any updates.

[rdeejaynz]

Well not this NZ user, but we have a mutual friend and as you know the only way she can get on currently is by using a proxy, the latest one going through Australia. We are with different ISP's so am unsure if it's a proxy issue with hers(all other sites work fine mind you) or your guys proxy or whatever needs a good kicking.

The issue has been reported and is currently being investigated. It appears it only affects users based in NZ.

Please inform me of any improvements and I will also let you know if I have any updates.

[apw2]

I'm based in the UK and i'm experiencing this issue...