I think in the past we have been given 1 day prem for things like this, even when we were only down when the majority were asleep.... Im certainly not going to chase support for another day prem for this instance (but would be a lovely gesture) The point is we have likely already received more prem back in gifts than we have ever suffered loss for. No point in suffocating support with claims IMO on this occasion, and BB have also already said prem time will be extended.