Game doesn't load after clicking "play now"

[trinsan]

Since yesterdays maintenance, I haven't been able to play at all.

I can log in, but when I click "play now" the browser doesn't get any further, as if it either can't connect to the server.

Tried so far:

• Clearing browser cache
• Clearing flash cache
• Different browser, firefox instead of chrome to rule out any other spooky browser settings
• Different computer altogether, to rule out anything else

Edit: Added a few more tests, just for the heck of it

• Tried IE instead of CHrome and Firefox
• Disabled Anti-Virus
• Switched to different internet (from cable to 4G mobile)

Rather clueless here

Thanks for any help or advice.

[Gromobran]

I have same problems. After I click "play now" i only see light blue window and then nothing happens. Pleas help us.

[billkold]

i have also this problem !

[tallak73]

After the last update, i can log in and play. What is wrong?

[Thread merged]

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[BB_Ravel]

Currently the Web server are under increased load.
If you have problems logging in, please follow the steps below.

1. Logout on the website
2. Close the browser
3. Wait 5 min +
4. New login and try again

It is always important to logout and login again when following these steps.
Thank you for your patience and rest assured that we are still working on the issue!

[Danny3636]

same for me have the white screen cant log inn

[SmurfAsH]

same for me have the white screen cant log inn

A simple refresh page may work if it get stuck with a white screen.