Hi guys......I will asK some account regarding question
I did play other browser based online games along with my wife from home.
In every game if you send a ticket to the mods, explaining the situation (2 laptops at home, one router) and during the day my wife log in from his workplace - all was good, and we can play together without any problems
In other games, there was a pilory list - showing which user was banned, for how long, the reason of the ban (several reasons with respective time of ban) and the game operator who inflicted the ban. In the forums you can see which operator or mod is online, you can write the message to the mod and recieving an answer in a couple of hours. There was people banned for life and nobody can do anything to change the situation. Here is quit different since we don't know how to explain the situation to the team and be able to know if they will allow us to play or not.
48 hours to respond a single ticket is very long time for the 21 century. And don't knowing the reason to be banned is also frustrating.
Anyway - the question is:
We are allowed to play or we are not, according to the situation I've described above?