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Thread: Cant log in, and cant even send in a report on it

  1. #21
    Skilled Student
    Join Date
    Jan 2012
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    24
    World
    Newfoundland
    i have tryed different computors and browsers. i cleared all cookies but still wont let me in but i can login sandy and test server

  2. #22
    Guide of the Month Ruler of the Land Nogbad's Avatar
    Join Date
    Dec 2011
    Location
    Darkest Dorset
    Posts
    1,017
    World
    Newfoundland
    One of the reasons I steer clear of the bug server nowadays, seems to carry over some kind of corruption cached that messes up here.
    But you are posting with your Newfoundland a/c, to do that you have to be logged in.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  3. #23
    Pathfinder
    Join Date
    Jun 2012
    Posts
    4
    World
    Sandycove

    Same problem

    I got the same problem. I can't log in and I can't send a support message.

  4. #24
    Original Serf Wildcat66's Avatar
    Join Date
    Aug 2012
    Location
    Norway
    Posts
    12
    World
    Sandycove
    Quote Originally Posted by Roeskva View Post
    I got the same problem. I can't log in and I can't send a support message.
    when i got this adress i was able to send in a ticket: ingame.support@thesettlersonline.com

  5. #25
    Guide of the Month Ruler of the Land Nogbad's Avatar
    Join Date
    Dec 2011
    Location
    Darkest Dorset
    Posts
    1,017
    World
    Newfoundland
    Got one of those nasty nagging voices in the back of my head.
    Are these accounts that were previously logged into via Fakebook, then switched to UPlay?
    There is someone in support who still believes that there is only 1 account per person allowed, when it should be 1 account per server.
    Wondering if that misinformation has now brought some unwanted action into play?
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  6. #26
    Original Serf Wildcat66's Avatar
    Join Date
    Aug 2012
    Location
    Norway
    Posts
    12
    World
    Sandycove
    used facebook in the beggining yes, buts thats at least a year and a half ago. and it has been working until now

  7. #27
    Glorious Graduate
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    Jan 2012
    Posts
    144
    World
    Northisle
    Lots of things used to work until now.

  8. #28
    Skilled Student
    Join Date
    Jan 2012
    Posts
    24
    World
    Newfoundland
    i started on facebook login but got suport to change it to uplay over a year ago

  9. #29
    Guide of the Month Ruler of the Land Nogbad's Avatar
    Join Date
    Dec 2011
    Location
    Darkest Dorset
    Posts
    1,017
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    Newfoundland
    OK, starting to see a pattern forming, and coupled with the timing of the landing page messing up, have just one more question which should provide the correct info for Support to have a nice heart - to - heart with UPlay.
    Which server are you logging into to post these messages?
    arra, you are showing as posting from Newfoundland and Wildcat is showing as sandycove.
    If you are both using logins attached to different servers, then it appears that the detachment from Fakebook has partly reversed, and you now appear to have forum rights on 1 server, but playing rights on another. That shouldn't be possible, and prior history makes me think that this could take 6 weeks or more for UPlay to untangle once the situation is made clear. Sorry, hope they can sort it sooner.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  10. #30
    Original Serf Wildcat66's Avatar
    Join Date
    Aug 2012
    Location
    Norway
    Posts
    12
    World
    Sandycove
    i only play one server and that is sandycove. and sent a ticket 2 days ago, but still no reply. i have never played test or any other server.

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