Sorry, an error occurred. Please refresh the page and try again.

[LordBosse]

I suspect that Uplay can be the problem, had to relog about 4 times before I got in again...

I spoke too early, it tells me to clear cache again

[napoleonking]

I had the same problem i use (F5) update 4 times to go to the Settlers

[Rafnir]

Not solved. Couldn't even log on earlier, but now I can log on and when I try to click play, i get this message after a while:

"File failed to load.
The client was unable to load a data file.
Delete your browser cache and try again."

Same problem on 2 PCs, and clearing cache has no effect.

Edit:
Just tried to install Chrome (no old settlers cache at all), and got the same error. Usually I use IE, but obviously this isn't a browser issue.

[BB_Ravel]

Having the same problem useing normal log-in if i log-in with facebook it works

I just need to add that FB login should only be used if you are already using FB to login to the game. If you are normally logging in via Uplay, trying FB login might create issues on your account and it's better avoided.

Not solved. Couldn't even log on earlier, but now I can log on and when I try to click play, i get this message after a while:

"File failed to load.
The client was unable to load a data file.
Delete your browser cache and try again."

Same problem on 2 PCs, and clearing cache has no effect.

Edit:
Just tried to install Chrome (no old settlers cache at all), and got the same error. Usually I use IE, but obviously this isn't a browser issue.

Please make sure to also contact support on this issue. We did indeed have some Uplay login issues later today, but it was an entirely different error.

[topgearfan]

Not happy.

[Rafnir]

BB_Ravel, I managed to get in a few minutes ago.

[nunoe]

I've been having problems to log in in the last couple of days and my cache is completely empty.

[halv12]

same for me - says clear cache - but that does not help

[Ammok]

I got a guildie can't login, been trying all day, different browsers different laptops flushdns clear cache resetting router rebooting windows dont help.

I have suggested walking barefoot in puddles, standing on head and drinking a glass of water upside down and the old favourite of a cold key down back of shirt.

I'm quite confident my ideas will be at least as successful as BB suggestions.

[Zotamedu]

So this messed up my buffing. I have quite a few buildings running that I do not want to have running with no buffs on. Guess they'll have to give us something better than a cheese sandwich and some marble this time around because it's been down for hours.