Same here (thou I used ctrl+F5, to make sure it would be a real update without cached content, when I was given that clear cache popup message) and got in.Originally Posted by napoleonking
Same here (thou I used ctrl+F5, to make sure it would be a real update without cached content, when I was given that clear cache popup message) and got in.
I must say this starts to get very anoing. Almost everytime I log in i get this and connection lost during adventures and fixing on my own island. This wnet more bad after last service. I will not be in for the Halloween event if this is not fixed. It it not worth high bloodpreasure because of anger....
It's good to share issues and offer help/solutions on the forum. We have many threads and good contributions from players and we say thank you for that.
But please make sure you also contact support, especially with login and/or loading game issues and most certainly if it is recurring or unresolved. Include as much detail about the issue as possible including steps you have taken to try and resolve the issue yourself. Support will respond to your external email, the one your account is registered to, with a resolution to the issue.
hi,
cannot log in to TSO because of "the client was unable to load a data file, delete your browser cache and try again"
I am running Mac OSX. The change appeared after upgrading to the latest OS and Safari.
Deleted cache from browser (safari and firefox), deleted flash data, did all Onyx maintenance.
Any ideas out there?
regards
I'm in Newfoundland server....didn't try a different server. That's a thought . But I did restart my browser and clear cache....my browser settings are set to clear every time I close the browser anyway. I'm getting this message :
Error parsing game_settings.xml:syntax Error Assert! gParse:want to add upgrade bonuses at the wrong positions:O!=5 Please Check Game Settings
Lala
It now APPEARS to be fixed :/ Thank you
Not here, still getting it. Somewhat annoying to clear cache and to do some other wiggling every time I want to play.
The error has been reported. This issue has been under investigation since last week. Please make sure to also contact support regarding the issue.
Thank you!
This can't be coincidence that these problems started when the English Closed Beta of The Settlers: Kingdoms of Anteria started.
Every time I load the game some of the of files from static14.cdn.ubi.com/settlers_online/live/SWMMO/GFX_HASHED/ can't be loaded and the server returns status of 503 (Service Unavailable) for those files.
The game can start/work without some of the images or sounds but when a file ending with .xml_enc is not downloaded the pop-up appears informing that some of the files couldn't be downloaded and asks me to clear the cache.
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