The above complaint has been made hundreds of times over the last year. If they actually cared I am sure something would have been done by now. It should be obvious to any1 that spends any in time in the forums that they are not interested in communicating with us. I gave up half a year ago. I only come into the forums now when I need to find out why/if something is broken. The info I get is generally from other players...lol.