We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.
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Your The Settlers Online team
Please contact support (if you haven't already), check your email that you used to set up the account, and follow instructions support provide.
why have the settlers online server has failed any ideas what to do ?
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.
We are working to resolve the problem.
You don't want to miss anything
Follow us on Twitter and Facebook.
Your The Settlers Online team
That would have been due to maintenance, you can only wait until maintenance is finished.
Hi there,
Please contact Support using the contact form on this page.
Try to provide as much detail as possible on how you created your account.
They will help solve any issues you have.
I am having a few problems I have a message to support and haven't back I keep getting a message saying that the online settlers servers have failed it tells to check homepage and forum but cant find any information please help
I have contacted support and have not heard from them I have being to get on this game for 3 days and keep getting the say message
Last edited by defaultPlayerName_546215dd43859; 12.11.14 at 20:25.
Support will answer you on the email address you provided when registering for the game.
The ticket might be in your spam or junk folder, so please check those. If all else fails, please use account.support@thesettlersonline.com as that is a direct email address for support.
The "defaultplayername" is a giveaway, we've seen this before.
Use the direct mail address in the previous post, as something has corrupted on your account details, there's a good chance the tickets may not actually be raised from the support form, or if they are, the details may not give support any clue as to your identity.
We love our new CM.
Newfoundland: 20th November 2011 to 25th November 2014. RIP
It was good while it lasted.
http://snag.gy/4WyYk.jpg bottom left is time to bounce back up After 14 to 10?
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