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Thread: Disconnect/Server busy

  1. #141
    Nifty
    Join Date
    Jun 2014
    Location
    Australia
    Posts
    43
    World
    Newfoundland
    I'm still locked out with the error message. Don't think Newfoundland is up yet.

  2. #142
    Jolly Advisor
    Join Date
    Aug 2012
    Posts
    138
    World
    Newfoundland
    I am still on "server zone crashed" error message. I just wrote ticket to support though. I hope BB didn't delete my account.

    In same time I was logged in Anno Online. I got disconnected from there too. However now I can log in into Anno Online just fine. I am getting this error only on Settlers Online and can not get into game. :'(

  3. #143
    Skilled Student
    Join Date
    Jun 2012
    Posts
    25
    World
    Newfoundland

    about 2½ hours spent logging in

    Hey all... just wondering if anyone else have experienced this new fancy thing called "login queue"?
    I just did. what should have taken no more than 30 minutes, now took more than 2 hours!
    and does it at least work properly? nope.. I was sitting in at number 8-30 in queue out of about 200. how can I be number 8 and suddenly be number 23 in queue, and then being number 10 in queue and suddenly 30 in queue? the system can't count? or are people cutting in line, messing up the system?
    and that's not even all, after sitting 1½ hour, I got disconnected from the server, making me having to retry to log in.
    lucky me that I started out being number 10 in queue and only had to wait another 10 minutes for getting in.

    I had 200 or so buildings, running unbuffed for 2 hours or so. this has cost me a great amount of resources. and I'm sure there are some people out there who has lost more than I have! and if not, there might just be so in the near future as this probably wasn't a "one time only" kind of thing.

    if you want to allow new players into the game, but not more than eg. 10000 at a time, you should have a "disconnect inactive people" command in line. cause you can, to my knowledge, be logged in for weeks on end! without ever having logging out!
    I could understand the queue, if it was to ease the load on a pure login server. kinda like opening a gate to let people in 1 at a time, instead of trying to log in eg. 200 people within 5 seconds. but as there is a limit to how many people can be on at the same time, this is useless.
    it's like an infinity slide, the line isn't moving until someone gets off, however there is no reason to get off to begin with, and there is noone to say when you've been on for long enough and need to get off to let others get on.
    if noone logged out, noone would ever get to get back on.

    I've gotten on prior to posting this and I don't have anything at all when it comes to chat box, not even "geologist have found new deposit" or something. nope, nothing.
    do I dare to log out? if I did dare, would I be able to get back on or would I again, spend hours getting in?

    anyone else experiencing this "fanzy" idea?

    live long and prosper.

  4. #144
    Ruler of the Land
    Join Date
    Apr 2013
    Posts
    1,210
    World
    Newfoundland
    29618-Disconnect/Server busy

    First try to do a full page-refresh (Ctrl + F5) and then enter the game.
    25/11-14 , 23/02-16 .. The end is coming and it will look like this .

  5. #145
    Ruler of the Land
    Join Date
    Apr 2013
    Posts
    1,210
    World
    Newfoundland
    Quote Originally Posted by The_Sarmatian View Post
    I am still on "server zone crashed" error message. I just wrote ticket to support though. I hope BB didn't delete my account.

    In same time I was logged in Anno Online. I got disconnected from there too. However now I can log in into Anno Online just fine. I am getting this error only on Settlers Online and can not get into game. :'(
    Don't worry about your account being deleted.
    Check.. 25202-[OPEN] Cannot login: "Server zone crashed"
    25/11-14 , 23/02-16 .. The end is coming and it will look like this .

  6. #146
      Dedicated Scribe
    Join Date
    Jul 2013
    Location
    Hundred Kingdoms
    Posts
    373
    World
    Sandycove


    Still locked out from Sandy Cove... if I have to wait for the next early morning script tomorrow I am not gonna be happy about losing a whole day of explorer searches towards that 3200 eggs achievement.

  7. #147
    Architect of the Empire
    Join Date
    Jun 2013
    Posts
    615
    World
    Sandycove
    Zone locked too

  8. #148
    Jolly Advisor
    Join Date
    Aug 2012
    Posts
    138
    World
    Newfoundland
    Quote Originally Posted by SmurfAsH View Post
    Don't worry about your account being deleted.
    Check.. 25202-[OPEN] Cannot login: "Server zone crashed"
    I tried on Firefox and on Chrome, so no issue with cache for sure. Issue is browser independent.

    I was not moving any building. Not a gem one either. Last things I did was to start new bn, send generals with troops into adventure and then set 2 jollies to find 2 marble deposits. Then I waited for jollies to finish, so I can demolish two iron mines and set them to search for iron deposits. So there was no moving gem buildings either or demolishing anything. I never demolished those 2 iron mines either. Jollies didn't find new marbles before I got disconnected.

    I noticed I had this issue with BB servers while I was on Anno Online server. Before disconnection from Settlers Online I did however write few messages in chat about being disconnected from server... Maybe I shouldn't write those. Maybe this is the cause of the zone error now.

  9. #149
    Original Serf
    Join Date
    Aug 2012
    Posts
    13
    World
    Northisle
    The crash is probably event related

  10. #150
    Ruler of the Land
    Join Date
    Apr 2013
    Posts
    1,210
    World
    Newfoundland
    Quote Originally Posted by The_Sarmatian View Post
    I tried on Firefox and on Chrome, so no issue with cache for sure. Issue is browser independent.

    I was not moving any building. Not a gem one either. Last things I did was to start new bn, send generals with troops into adventure and then set 2 jollies to find 2 marble deposits. Then I waited for jollies to finish, so I can demolish two iron mines and set them to search for iron deposits. So there was no moving gem buildings either or demolishing anything. I never demolished those 2 iron mines either. Jollies didn't find new marbles before I got disconnected.

    I noticed I had this issue with BB servers while I was on Anno Online server. Before disconnection from Settlers Online I did however write few messages in chat about being disconnected from server... Maybe I shouldn't write those. Maybe this is the cause of the zone error now.
    Nah, it's most probably because of mismatch on serverside. Could be about those travelling generals (I've experienced something similar.) and will hopefully be solved within 24hours.
    25/11-14 , 23/02-16 .. The end is coming and it will look like this .

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