Disconnect/Server busy

[Asmodeanmqt]

And I have been unable to log in for the last 6 hours.

Thats okae, I didnt need the eggs or to finish the quests at all.

[AtariMPU]

Still locked out from Sandy Cove...

I'm getting this same error message now, after being disconnected suddenly from the server network,
a number of hours ago.

The event is hard enough for lower level players who only have a small chance of getting (one of) the
main prizes. This sudden network error, makes that chance even smaller.

Is there anyone from BByte who can react to this *major* problem, even if it's just briefly?

[The_Sarmatian]

Wow. I just got in into server. They fixed the zone error. I am so happy. Thanks BB!

[TheMaj]

Really? After this mess you are happy? I think BB has us brainwashed !

So.... dear BB now fix ur mess:

1 adv invite expired
2 my barracks was buffed, the buff ran out without troops as well... game crushed
3 I was on premium
4 my generals went home instead to go to the next adv
5 one of my explorers got home and i could not re-send it
+ others

So thank you ! I am still waiting for an official explanation or whatever u have to say for how the players are treated ! N'joy

[topgearfan]

Lesson to be learned for business side of TSO team: let costumers with activated Premium in without a queue or move them to top of queue.

[rocneasta]

i thought at least this morning an explanation would be given on the front page...

[KINGMAMOS]

I do think it's remarkable that no sort of apology or explanation has been given

[ removed ] if we lose premium time get arrangements and plans messed no one can even say sorry. Extending premium time doesn't even really help because most of us schedule it for times when we are available

Come on BB you can do better

Hello KINGMAMOS

Please don't use profanity (not even in disguise) on the forum.

Thank you,
Fexno

[Wu-L]

just pathetic. every invite I accept kicks me out of the game, then can't get back for 10-25 minutes (server busy). it's the same problem as at the beginning of the event. I've sent a ticket to support and didn't get any answer, that's more than unpolite

[rocneasta]

Update from the in game chat

Two IT infrastructure tasks might result in disconnections or unavailability of the game today, from 13.00 to 14.00 and from 17.00 to 18.00 BST.
Please plan your game tasks accordingly.
The game might not be available or disconnections will occur. Website, forum and login may be affected as well.

[TheMaj]

It's over 15.00. Fail again ...
the earlier message was saying that chat will be reset, will take about 30 min...
it's been over 90...
just raging, not that someone would care