assigned troops changed after attack was launched

[Zotamedu]

So once again, I lost 1 elite soldier and 3 recruit when the 216 cavalry I had assigned to my general magically disappeared after I sent the attack. They returned to another general that I had used previously. The interesting part is that there was 0 cavalry in the combat replay. They showed up and they did the attack animation but there was 0 troops actually attacking. So I didn't just forget to assign them. The game failed.


There's a picture of the 0 cavalry attacking. Needless to say, they did not do any damage. When it was time for the normal attacks, the rest of my troops got slaughtered.

Fix this freaking lag. I also expect to be sent the weapons I lost because of this. Time to actually take some kind of responsibility for your crap.

[hiswitzend]

This is now getting beyond a joke, i have lost over 200 cannons due to this today doing BK. You send troops in and it seems to roll back to previous attacks and wipe out the troops sent in. This needs to be addressed quickly as we have had cannons removed from loot yet i am loosing far more then can be produced easily.

[dahmmy]

happened twice lost a whole lot of cannons and elites


thank you BB

maybe its a cunning plan by bb to make players lose these troops so they can use up granite and gc to upgrade weapons?

[Sharpielein]

happened twice lost a whole lot of cannons and elites

I'm really getting OVERLY cautious because of this kind of thing, triple-checking things that shouldn't even NEED to be double-checked, but regardless, the glitch still gets me occasionally.
As I adventure quite a lot (I did somewhere around 100 adventures during Xmas event, excluding lootspots) this implies quite an amount of uncalculated losses.
BB stance: "There's nothing in the logs".

Yeah, the fact that the game server is MISINFORMING players and there seems to be an obvious loss of data is very easily solved with "There's no proof it ever happened".

I don't know what the government would do if banks occasionally lost a million here and there, claiming "There's nothing in the logs, so we don't know if it really happened".
I don't want to know what the BB CEO would do if their daughter was on life support in hospital, the engine simply lost some data and automatically OD'ed the kid and the doctors simply said "There's nothing in the logs, thereby it's not our fault" ... ?
Yeah, I know that's a drastic exaggeration because hey, a game is just a game - but should we need to put up with trash that nobody would tolerate in the Real World just because it's a game (that we spend real world money on)?

It's this kind of approach to service and support that gives IT in general a bad name.

[megadethmaniac]

You select your troops, check them and send them off to battle only to find when you get the report on the battle another COMPLETELY DIFFERENT set of troops went in.


This is the 6 or 7th time I have raised this in Forum and frankly nothing happens and nothing gets any better!

NOT HAPPY

[SmurfAsH]

You select your troops, check them and send them off to battle only to find when you get the report on the battle another COMPLETELY DIFFERENT set of troops went in.


This is the 6 or 7th time I have raised this in Forum and frankly nothing happens and nothing gets any better!

NOT HAPPY

I know. We've reported it in 27247-battle as a rare issue way before 25/11, but since then it's become common.

How to avoid this issue..
Allways let the sandglass spin and disappear by itself to make sure the task has been done, when you setup and load a general with new troops.
If it gets caught in "an infinite loop", return to home island to make sure you'll then get a proper reload from server.

Other tips..

• When transfering generals to a new location, unload all units (atleast for the first ones) and then load them one by one.
• Use (a) slide and cancel button to refresh troop status, then setup and load that general.
• Beware of sync issues when leaving&returning to adventure, as animations are played from client and may not show what's actually happens (on server). Eg jumping generals are just a cosmetic error, but a general returning to garrison may roll back calls if there's a sync issue.

[Nogbad]

So once again, I lost 1 elite soldier and 3 recruit when the 216 cavalry I had assigned to my general magically disappeared after I sent the attack. They returned to another general that I had used previously. The interesting part is that there was 0 cavalry in the combat replay. They showed up and they did the attack animation but there was 0 troops actually attacking. So I didn't just forget to assign them. The game failed.


There's a picture of the 0 cavalry attacking. Needless to say, they did not do any damage. When it was time for the normal attacks, the rest of my troops got slaughtered.

Fix this freaking lag. I also expect to be sent the weapons I lost because of this. Time to actually take some kind of responsibility for your crap.

That's actually the ninja attacking.
But this downgrade on 25/11 has done horrible things to the game all round, messed up combat and unbalanced the game. Get rid of it.

[ROLANDHOLLANDER]

this bug is still not solved. its an very costly bug now. loosing cannons, elite soldiers and crossbows on attacks that are supposed to be right. but everytime old setup is getting back during the attacks

[ROLANDHOLLANDER]

and i am not talking of loosing a few cannons. i think i rebuilded allready around 1000 cannons, 1000 elites that were not calculated loss. the suspicioun i have, it is done on purpose by the development to get highlevels to get rid of surpluss of expert weapons they raised beore weapons were taken out of the loot

[Dorotheus]

1000 cannons, 1000 elites. If it ain't working why oh why do you persist in repeating the same over and over again.