I've had the fairy fire issue several times now, every time there's been a game notification (provision house finishing making a buff, troops being completed etc) it wipes the fairy fire out. I'm happy to buy gems to play the game (works out cheaper than going to the pub every night) BUT if I am paying for something that is supposed to last 5 minutes I'm not happy when it's all over after 2 minutes.
I bought 21 Fairy Fires last Thursday (enough for 3 collectible quests a day) and had to buy more this morning (Tuesday) which by my reckoning is at least 6 (possibly 7, maybe even 8) buffs which have been swallowed up by this bug (and 54-72 gems wasted)
Dear BB please sort this out soonest - Thanks
PS excellent screenshots Iolanthe - perfectly sums up the problem
I had my level 5 gold mine buffed by a friend with gold fever, then turned it on, and a few seconds later the buff disappeared which means that I'm producing 5 gold at a time instead of 15 for the next 24 hours.
Merged
Last edited by MOD_Houri3; 27.03.16 at 09:10.
An improvement should have been deployed with today's version, aiming to solve this issue.
Can you confirm this is still happening at present?
If this is the case, please offer as many details as possible and I will make sure the situation is investigated thoroughly.
most likely this is another bug connected with the collectibles "new quest" popup -> Perfectly caught by Iolanthe's screenshot (btw. i suppose that Fairy fire vanished with the "You have received a new quest" message and not the "New mail" one)
has nobody noticed the game goes to a complete halt for a brief moment when this happens ? or if you're holding a mine aiming to build it it just vanishes with that silly new collectibles quest popup ? (not always but sometimes that still happens too)
please give more info so they can investigate and finally fix it, thank you all in advance
Info hopefully aiding in diagnosis of buffs running short (my wife and I don't have the problem but maybe some of this will demonstrate a difference with those who do):
- We are in the same guild and on each other's friends lists
- When casting buffs on myself, I move as fast as the screen lets me
- When casting buffs on my wife, I wait on each one until I visually see the buff start and I hear it chime on both of our systems
- Feasts are the usual buff but many others are used
- Almost always we are both online when buffing the other
- Almost always we are on the same wireless connection - we also play on different mobile broadband connections but buffs are very rare
Maybe some of the above will add to a 'baseline' of some kind
Sorry, but I've slept since then...
When is this issue going to be fixed? I have just lost another 180+ lot of steak buffs. My buffing buddy placed them less than 8 hours ago This is costing way more than I would like. Should we just stop using the steak buffs?