UPDATE: An official communication on this matter has been posted here.
relax! the postman already apologised!!! lmao
Ha, so how are we meant to share exactly? I got a mail, BB doesn't let us trade gems anymore, if it did? 5 gems to each guild member? :/
Even harder to share 5 buffs between 30 guildies.
I like this game. I did plan to stay around for some time, but the dudes running it is starting to get on my nerves. If you want me to keep spending money on gems start running it a bit more professional, this is more and more like a big bad joke. - Just like the summer/event/ special whatever thing.
After reading the explanation in the link from BB_Ravel >>>> http://forum.thesettlersonline.com/t...l=1#post282384 regarding why some active players received extra buffs and 500 free gems and some people didn't, I want to vent my spleen about the incompetence of BB and the shoddy customer services but my final comments on the subject will be:
BB_Ravel I assume;
- You are just as frustrated as us the customers (paying and free to play alike).
- You have expressed concern at the way this has been managed and suggested that a script be run to identify those that have received a personal use code, those that haven't and suggested that a voucher code be sent to all those that haven't received one.
- Those in BB_Towers laughed at your suggestion and balked at the thought they may have customers that deserved to be treated fairly.
- You are embarrassed that consistency hasn't been applied but that your hands are tied so you can not show your frustration.
- That as an employee you recognise the need to bow to pressure from above and not vent your true feelings on this matter.
- That even if you did publicly express your true feelings on this matter, it wouldn't have any impact and you would be quickly deleted.
BB_Ravel, you have my sympathy.
I am angry, sad and disappointed because I have not received mail with a voucher code . And many with me , I think .
I think it's unfair as BB addressing them .
BB does not stick to its own rules for the game :
" Matches of any kind should always be approved by the admins to prevent any malpractice or unfair profits at the expense of other players ."
" Discrimination against groups or others will not be tolerated here, and will be punished immediately ."
+1
no mail, no code, no buffs, no gems, but some in our guild RECEIVED it, and those were the ACTIVE ONES !
this is even more than funny...![]()
BB, the right way to solve this, is to send it all who didn't get it in the first round, and you know that. Telling us who got it, to share the gifts - that's your solution?
No wonder some are quite angry right now.